Remote CX Team Lead for High-Impact Growth

Hace 5 días

workfromhome, Colombia Motum Jornada completa $ 89 Por obra

Motum is seeking a CX Team Lead to own day-to-day CX operations across a portfolio of consumer-brand clients. This role emphasizes acting as the operational backbone of CX delivery, coaching agents, coordinating with partners, and driving continuous improvements in a Lean team.

Ideal candidates have 4+ years in CX or customer success, strong SLA/QA knowledge, and experience in startup or agency settings. The role is fully remote and offers ownership and meaningful growth within US-based teams.