Enterprise Support Advocate | Bilingual
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Trellix is seeking a Thrive Support Advocate to serve as a primary escalation point for large enterprise accounts, ensuring customers maximize the value of their support services and maintain visibility into their experience.
The role emphasizes non-technical customer success or account management with strong communication, reporting, and collaboration skills in a B2B SaaS environment. Fluency in English and Spanish is required; Portuguese is a plus.