IT Help Desk Analyst — Customer-Focused Support

Stefanini LATAM busca un analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales por teléfono, correo o en persona. Se encarga de resolver incidencias de hardware y software, instalar y mantener aplicaciones, y administrar cuentas de usuario. Colabora con TI para escalar problemas y documenta cada caso para asegurar...

A leading IT services provider seeks a Help Desk Support Specialist to assist users in Bogota, D.C., Colombia. The ideal candidate should have 6 months to 1 year of Tier 1 support experience, be knowledgeable about troubleshooting, and possess customer service skills. Proficiency in Microsoft Office 360 and Windows 11 is beneficial. This is a full-time...

Help Desk Support Specialist Location: Bogota, D.C., Capital District, Colombia Responsibilities and Qualifications 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience. Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support. Customer service skills,...

Job Description ? Location: Bogotá, Colombia ? Work Model: Hybrid – On-site Tuesday to Thursday | Remote Monday and Friday ? Open Positions: 2 ? Experience: 6 months to 1 year in IT Support We are looking for a Tier 1 IT Support Specialist to provide frontline technical assistance, troubleshoot IT issues, manage user access, and ensure an excellent...

About us At First Line Software, we design and deliver innovative technology solutions that help companies worldwide grow and transform. With a global team of experts, we support businesses across industries by solving complex challenges with scalable and practical solutions. About the role We are looking for an IT Support Engineer to provide...

Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

We are SLBAt SLB we create amazing technology that unlocks access to energy for the benefit of all. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act— how to simultaneously reduce emissions while meeting the world's growing energy demands. Ensuring progress for people and the planet, on the journey to...

Why SoftwareOne? SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have...