SAP Solution Analyst

• Full-time
• Department: Technology & Engineering

About O-I

We are reimagining the glassmaking process, not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the playbook and went about designing and implementing new technology, innovating processes, and bringing new benefits to our customers. This is just the beginning as we expand our offering and implement future technologies across our operations.

We are part of O-I, with 25,000+ employees and an unparalleled footprint spanning 70 plants in 20 countries, providing us with the opportunity to make an impact on a global scale.

The SAP Solution Analyst will work with business customers, users, technical architects, and application designers to define the functional business process requirements for the SAP system within a designated functional area.

This position will provide full life-cycle support, as well as creating system documentation, including operating procedures, functional and technical design specifications, and technical support documentation.

PRINCIPAL ACCOUNTABILITIES

• Work with business stakeholders and delivery managers to understand business requirements in detail.
• Serve as the primary IT contact and lead role for customer-facing projects.
• Lead the transitioning of requirements and use cases to the designers, ensuring a clear and complete understanding of the requirements.
• Translate requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participate in quality reviews, including management and peer level, as outlined in the verification and validation overview, particularly reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements.
• Troubleshoot, debug, and test existing solutions to ensure business continuity.
• Collaborate with other IT teams for integration, development, and cross-functional requirements.
• Effectively utilize new and existing technology to design solutions that are fit for purpose in supporting the needs of the commercial and order-to-cash organization.

Bachelor’s degree in Computer Science, Engineering, or related discipline.

English language (Advanced - C1).

Minimum of 5 years of experience in IT supporting business-enabled processes in commercial and order-to-cash processes in SAP.

Broad experience with end-to-end full life cycle SAP implementation.

• Ability to lead project teams, serving as the primary IT contact for customer-facing projects.
• Ability to design, build, and test requirements based on input gathered from a global business team.
• Ability to stay informed of the latest SAP advancements and best practices to continually enhance our operations.

O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.

All your information will be kept confidential according to EEO guidelines.