Senior Business Analyst

Hace 14 horas

remote, colombia CI Jornada completa

CI&T in Colombia seeks a Senior Business Analyst to lead requirements and design for Microsoft Dynamics 365 Customer Service case management, engaging with clients and business partners to bridge business needs and technology.

You will drive end-to-end configurations, collaborate with developers, architects, and product owners, document processes, and facilitate workshops to ensure governance and continuous improvement of the CRM platform.