Client Relations Specialist
hace 2 semanas
Client Relations Specialist (Spanish and English Languages) Join to apply for the Client Relations Specialist (Spanish and English Languages) role at FP Markets (First Prudential Markets) FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Client relations Specialist in Colombia, Mexico or Cyprus. Role Overview We are looking for a proactive and client-focused Client Relations Specialist to provide top-tier support and relationship management for our clients and partners. In this role, you will be the first point of contact for new and existing clients, ensuring a seamless onboarding experience, fast issue resolution, and ongoing client satisfaction. Key Responsibilities Serve as the primary contact for client inquiries via phone, email and messaging platforms Assist with account opening, KYC verification, deposits/withdrawals, and platform navigation (MT4/MT5, cTrader, TradingView or proprietary platforms) Build and maintain strong relationships with retail and/or institutional clients and partners to improve retention and client satisfaction Provide guidance on trading tools, promotions, and company offerings in a professional, compliant manner Proactively follow up with clients to ensure a smooth trading experience and identify upselling or cross-selling opportunities Collect and report client feedback to help improve products, services, and support processes Stay up to date with company policies, market news, and regulatory changes relevant to the Forex/CFDs industry Candidate Profile 1-3+ years of experience in client support, account management, or a similar role in the Forex/CFDs or online trading industry Native Spanish and excellent communication skills in English (written and verbal) Understanding of MT4/MT5, cTrader, TradingView platforms, basic trading terminology, and financial markets Strong customer service orientation with the ability to handle clients from different backgrounds and regions within Latam High attention to detail, especially in handling sensitive client information Comfortable working in a fast-paced, performance-driven environment Ability to work flexible shifts, including evenings or weekends, if required. Plus Experience with CRM systems (e.g., Salesforce, Zendesk) Familiarity with KYC/AML procedures Bachelor's degree in Business, Finance, or related field Our offer Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Final interview with team members if necessary Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment Please kindly send your CV in English and specify your salary expectations in USD. #J-18808-Ljbffr
-
Global Brand Relations Specialist
hace 2 días
WorkFromHome, Colombia T-mapp Jobs A tiempo completoAcerca del puesto Global Brand Relations Specialist Nuestro cliente, un agencia creativa especializada en desarrollar campañas 360° para marcas de moda, beauty y lifestyle , trabajando con compañías de alto reconocimiento en el mercado internacional, busca sumar a su equipo un Global Brand Relations Specialist. ¿Qué harás en esta posición? Serás...
-
Employee Relations Specialist NA Support
hace 2 semanas
WorkFromHome, Colombia Iron Mountain A tiempo completoEmployee Relations Specialist NA Support Iron Mountain is seeking an experienced Employee Relations Specialist supporting North America to join our Human Resources (HR) team. In this role, you will be responsible for providing professional, expert advice and execution on Employee and/or Labor Relations matters across North America. This role is essential for...
-
Remote Client Relations Specialist
hace 1 semana
WorkFromHome, Colombia Symphonic Distribution A tiempo completoAn independent music distribution company is seeking a Client Relations Coordinator based in Colombia. This remote role involves managing client support in English and Spanish, assisting with system issues, and maintaining client information. Candidates should have at least 1 year of experience in customer service and be proficient in tools such as Microsoft...
-
Senior Employee Relations Strategist
hace 2 semanas
WorkFromHome, Colombia Iron Mountain A tiempo completoA global IT services company is seeking an experienced Employee Relations Specialist to support North America from a remote location. The role involves managing employee relations cases, consulting on complex inquiries, and ensuring compliance with regulations. Candidates should have over 5 years of HR experience, strong knowledge of labor laws, and be...
-
Senior Specialist, Employee Relations
hace 1 semana
WorkFromHome, Colombia remote A tiempo completoRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world....
-
Global Brand Relations Lead — Remote
hace 2 días
WorkFromHome, Colombia T-mapp Jobs A tiempo completoUna agencia creativa internacional busca un Global Brand Relations Specialist en Bogotá. Buscamos a alguien con 7 a 8 años de experiencia en moda, beauty o lifestyle, capaz de desarrollar y cerrar oportunidades comerciales. El puesto implica viajes ocasionales y la representación en eventos del sector. Se ofrece un modelo de trabajo 100% remoto y un...
-
Remote HubSpot Specialist
hace 2 días
WorkFromHome, Colombia INSIDEA A tiempo completoA remote digital marketing firm is seeking a HubSpot Specialist to lead the setup and customization of HubSpot portals. The role involves streamlining sales and marketing workflows, managing content creation, and ensuring effective client relations. Candidates should have over a year of experience with HubSpot CRM, excellent communication skills, and strong...
-
Client Travel Support Specialist
hace 7 días
WorkFromHome, Colombia Destiny&Co Travel Agency A tiempo completoClient Travel Support Specialist Join to apply for the Client Travel Support Specialist role at Destiny&Co Travel Agency . As a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance. At Destiny&Co , we focus on creating organized and...
-
Client Travel Support Specialist
hace 7 días
WorkFromHome, Colombia Destiny&Co Travel Agency A tiempo completoClient Travel Support Specialist As a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance. At Destiny&Co. , we focus on creating organized and meaningful travel experiences. Key Responsibilities Serve as a primary point of contact for...
-
Client Travel Support Specialist
hace 7 días
WorkFromHome, Colombia Destiny&Co Travel Agency A tiempo completoJoin to apply for the Client Travel Support Specialist role at Destiny&Co Travel Agency As a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance. At Destiny&Co. , we focus on creating organized and meaningful travel experiences. Key...
