HR Solutions Expert I

hace 1 semana

Bogotá, Colombia Asurion A tiempo completo

Asurion Bogota, D.C., Capital District, Colombia Overview Join to apply for the HR Solutions Expert I role at Asurion . The HR Solutions Expert I will follow defined processes and work instructions to support the different HR programs, providing excellent customer service, and manage the employees and stakeholder expectations. The HR Solutions Expert will also partner with other teams to provide services or resolve employee issues. Responsibilities Efficiently interact with employees and leaders to answer questions and resolve HR inquiries. Initiate and adjudicate background checks as appropriate, review findings against Asurion standards, make pass/fail determinations. Provide hiring & onboarding support including candidate documentation review, creation of Workday records, creation of contract documents and delivering the new hires induction. Provide leave of absence support including receiving, auditing and processing medical leaves, paid, unpaid, bereavement, maternity and paternity leaves. Provide offboarding support including creation of offboarding documents, termination of Workday reports, performing exit interviews. Build reports for stakeholders, HR and payroll teams. Build employee physical folders and maintain and update employee records in HR systems. Ensure compliance with internal policies and labor regulations. Handle personally identifiable information (PII) in accordance with Asurion’s Privacy Policy and related standards; complete required privacy training. Participate in process improvement projects to drive efficiency and customer experience outcomes. Develop and maintain work instructions and knowledge articles. Qualifications 1 year of experience in an HR role Bachelor’s degree in human resources, business administration, or related field required Strong verbal and written communication skills (in both English and Spanish) Proficiency in Microsoft Office and familiarity with HRIS systems Strong computer skills Strong ability to ask probing questions to aid in problem solving High level of attention to detail Excellent customer service skills Team-oriented with a proactive attitude Job details Seniority level: Entry level Employment type: Full-time Job function: Human Resources Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Asurion by 2x Get notified about new Human Resources Expert jobs in Bogota, D.C., Capital District, Colombia . #J-18808-Ljbffr

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