Remote CX Innovation

Genesys is seeking an Expert Customer Success Manager (CSM) to partner with Strategic and Mid-Market customers across Banking, Telecommunications, and other verticals. You will translate business value into the CX roadmap, drive measurable outcomes, and manage critical customer relationships on a global scale from Bogotá. You will conduct regular...

Genesys is seeking an Expert Customer Success Manager (CSM) to partner with Strategic and Mid-Market customers across Banking, Telecommunications, and other verticals. You will translate business value into the CX roadmap, drive measurable outcomes, and manage critical customer relationships on a global scale from Bogotá. You will conduct regular executive...

MPS Group LLC is seeking a Manager for Customer Experience & Innovation Consulting to lead digital business transformation initiatives and service/product strategy engagements that create innovative, connected offerings for clients and their customers. The role spans context framing, roadmaps, design, and ongoing consulting across enterprise and product...

Publicis Sapient is seeking a Manager, Customer Experience & Innovation Consultant to join our Strategy & Consulting team, working with a global tobacco industry client undergoing major digital transformation. You will lead partnerships that deliver digital business transformation and shape connected customer experiences with measurable growth.You’ll...

Somewhere is seeking a tech-savvy Customer Service & CX Specialist to lead our frontline digital support. This 100% email and written-ticket role works with an AI-assisted system to draft, review, and approve responses, ensuring warm, high-touch resolution.You bring 3+ years in e-commerce CX, excel at written English, and can manage VIP and B2B inquiries...

Emapta Colombia is seeking a Technical Project Manager to translate business goals into technical initiatives and drive planning, execution, and delivery of CRM, Order-to-Cash, and Finance system projects across global teams. You will coordinate cross-functional stakeholders, manage risks, and ensure on-time delivery while maintaining clear communication and...

Incluyeme está buscando Test Automation Engineers para unirse a nuestro equipo en Bogotá. Esta posición permite trabajar de manera remota, centrada en el desarrollo y la implementación de pruebas automatizadas para garantizar la calidad del software.Es fundamental tener experiencia en lenguajes de programación orientados a objetos y conocer herramientas...

Job Type Full-time Seniority Lead Workplace Remote Interested in this role? Job Overview MPS Group is looking for a Manager “Customer Experience & Innovation Consultant” to join our team to sell, shape and support digital business transformation (DBT), or service and product strategy engagements that lead to innovative and connected offerings...

Job Type Full-timeSeniority LeadWorkplace RemoteInterested in this role?Job OverviewMPS Group is looking for a Manager “Customer Experience & Innovation Consultant” to join our team to sell, shape and support digital business transformation (DBT), or service and product strategy engagements that lead to innovative and connected offerings for our clients...