B2B Sales Development Representative
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The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
You Will:
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Conduct proactive prospecting and manage the sales pipeline and funnel, identifying, qualifying, and progressing opportunities through each stage of the sales cycle.
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
You Have:
- Certified 1+ Year of experience working in B2B Sales (Business to Business) or 2+ Years in B2C Sales (Business to Customer)
- Experience in B2B prospecting, pipeline management, and sales funnel management.
- Experience with Cold Calling
- Experience working with Salesforce.com or similar CRM
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Excellent knowledge of MS Office programs
- Experience or willingness to work from home
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