Accounts Payable Supervisor

Job Summary

The main purpose of this function is to ensure that all payables are managed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for the oversight of the scanning, indexing, coding, approvals and processing of vendor invoices, processing of vendor payments, invoice matching processing, good receipt troubleshooting. The Accounts Payable Supervisor should focus on ensuring the overall quality and efficiency of the Accounts Payable processing area and serve as the primary liaison to client Accounts Payable management. In addition, the Accounts Payable Supervisor will actively participate in all transactional activities, including invoice processing from the PO conception to the payment execution.

Responsibilities

Service Delivery Management

• Review, process, and approve invoices, ensuring compliance with company policies, procedures, and financial controls.
• Verify invoices for accuracy, appropriate documentation, approvals, and general ledger coding.
• Coordinate with vendors, suppliers, and internal stakeholders to resolve payment discrepancies, invoice disputes, and other accounts payable-related issues.
• Monitor and enforce adherence to payment terms, discounts, and contractual agreements with vendors.
• Conduct regular audits and reviews of accounts payable transactions to ensure compliance with regulatory requirements and internal controls.
• Support team leads by acting as a back up.
• Ensuring scope of services assigned to the account are completed timely, accurately, and within productivity standards
• Develop and maintain relationships with key vendors, negotiating favorable payment terms, discounts, and resolving any vendor-related issues.
• Participate in month-end and year-end closing processes, including preparing accruals, reconciling accounts payable transactions, and generating financial reports.
• Ensure timely and accurate 1099 reporting and compliance with tax regulations.
• Support internal and external audits, providing necessary documentation, addressing audit inquiries, and ensuring compliance with audit requirements.

Team Leadership

• Supervise and lead the accounts payable team, providing guidance, training, and performance feedback to ensure efficient and accurate processing of invoices and payments and promoting their professional development and adherence to best practices.
• Oversee the day-to-day operations of the accounts payable department, including task assignment, workload management, and prioritization.
• Maintain attrition levels on target for accounts in scope.
• Oversee customer communications and ensure proper distribution to the staff.
• Participate in the recruitment and onboarding of new team members, fostering a positive and productive work environment.

Operational Management

• Supervises and approve various finance and accounting activities, including preparation of reports and statistical data detailing operational results.
• Ensure accomplishment of productivity and quality targets for teams in scope.
• Work with client operational peers to understand daily / weekly / monthly assignments and ensure on-time and accurate delivery.
• Assist in the development and implementation of accounts payable policies, procedures, and controls to improve efficiency, accuracy, and compliance.

Account Management

• Support and provide subject matter expertise on monthly SLR meetings with clients.
• Support consistently achievement of service level agreements with customer and maintain NPS target.

Innovation Agenda

• Support the implementation of operational analytics platforms and innovative technologies aimed to improved efficiency and organization
• Analyze accounts payable data, identify trends, and provide insights to management for costsaving opportunities, process improvements, and financial reporting.
• Stay updated on industry trends, emerging technologies, and regulatory changes related to accounts payable, and recommend and implement process improvements accordingly.
• Identify and implement automation and digitization opportunities to streamline accounts payable processes, reduce manual efforts, and improve productivity.

Key Metrics

Service Delivery

• SLA/SLR Performance
• POD Productivity & Quality
• Innovation

Commercial Management

• Client Satisfaction (NPS)

Team Leadership

• Employee Attrition- 20%
• Employee Engagement