Remote SaaS Technical Customer Success Manager

Mercor is seeking a Customer Success Engineer (LatAm) to resolve issues in our AI-powered SaaS platform across partner labs and clients. You will debug web apps, analyze production behavior, and guide users with clear, empathetic support. This remote role requires strong web development knowledge, experience with modern stacks (React, Node, Flask, Next.js),...

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title: Technical Customer Success Manager (SaaS) Location: Remote Time Zone: U.S. Time Zones (EST–PST), core hours aligned to EST Reports To: Executive Leadership Role Overview The Technical Customer Success Manager ensures clients achieve measurable...

A global digital business services company in Colombia is looking for a Change Management & Customer Success Manager to drive user adoption and satisfaction across its AI and digital products. The role involves implementing structured change-management initiatives, tracking performance metrics, and collaborating with various teams. The ideal candidate has 5+...

OpenFn, a remote-first platform, is seeking a Program Manager to own and grow a portfolio of existing subscription customers in Central/South America time zones. This is a foundational, non-engineering role focused on retention, value realization, and revenue health. You will lead QBRs, build account plans, coordinate with product and services teams, and...

A dynamic e-commerce pricing firm is seeking a Customer Success Manager to enhance client relationships and drive growth in a remote-first environment. The successful candidate will utilize data insights to ensure customer satisfaction while proactively identifying opportunities for upselling and renewals. Ideal applicants will have proven customer success...

Whalebone is seeking a Customer Success Manager to oversee LATAM telco accounts. You will grow the protected user base and become a trusted advisor to senior stakeholders, guiding them through Whalebone solutions. Strong data literacy and client-focused communication are essential. Based in Colombia and able to travel within LATAM, you will collaborate with...

Alegra busca un líder de Retención y Customer Success para transformar la experiencia de clientes y escalar el modelo a más países. Trabajarás con IA para anticipar riesgo, diseñar playbooks y automatizar procesos, colaborando con Producto, Datos, Soporte, Ventas y Collections. Construirás dashboards, métricas críticas y liderarás un equipo para...

Persona is hiring a Customer Success Manager to manage a growing advertiser book for a performance-marketing company. You will own mid-market accounts and assist senior team members on enterprise clients, operating hands-on in Ads Manager and using AI tools to pull performance data. Ideal candidates have 2–4 years in performance marketing or ad tech, and...

You'll run our customer support queue end to end: diagnose, resolve, elevate, and close. Most tickets are configuration, access, and data questions. The rest need real investigation into why a customer's data looks the way it does. AI tools help you move faster, and you own every answer a customer gets. You'll report to our Head of Solutions & Customer...