VPN Support Engineer
hace 2 semanas
Organizacional & Clinical psychologist | IT Sourcing | Human Resources | Bilingual | Head hunting | Fintech | talent acquisition | personal and… At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same Your Role Provide technical support for customers experiencing issues with: (Remote Access VPN (SSL/IPsec), Site-to-Site VPN tunnels, Cisco ASA and FTD firewalls, Cisco Secure Client (AnyConnect)) Basic routing and switching Perform initial triage, log analysis, packet captures, and configuration reviews. Guide customers through troubleshooting in real time via phone, email, or chat. Document detailed case notes, solutions, and troubleshooting steps. Collaborate with senior TAC engineers and escalation teams when needed. Maintain high levels of professionalism, communication, and customer satisfaction. Continuously learn Cisco technologies through labs, training, and certifications. Your Profile CCNA certification or equivalent CCNA-level knowledge. At least 6 months of IT help desk, service desk, or technical support experience. Strong foundational understanding of: IP networking (TCP/IP, routing, subnets) NAT, ACLs, firewalls, and basic security concepts Experience supporting end users in troubleshooting connectivity or network-related issues. Excellent communication skills (oral and written). Ability to work in a fast-paced, high-pressure support environment Seniority Level Mid-Senior level Employment Type Full-time Job Function Consulting Industries IT Services and IT Consulting Bogota, D.C., Capital District, Colombia Posted 1 week ago #J-18808-Ljbffr
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Remote VPN Support Engineer
hace 2 semanas
Bogotá, Distrito Capital, Colombia Capgemini Engineering A tiempo completoA leading engineering services firm is seeking a Mid-Senior level IT Support Specialist in Bogotá. This full-time role involves providing technical support including remote access VPN issues and basic routing. Applicants should have CCNA certification or equivalent knowledge and at least 6 months of experience in technical support. The ideal candidate will...
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Systems Engineer
hace 2 semanas
Bogotá, Distrito Capital, Colombia Fortinet, Inc. A tiempo completoSkills & Qualifications Field sales experience. Experience in technical/pre-sales support as a sales or systems engineer Experience in LAN/WAN/Internet services administration Experience with Wireless technologies, deploying, supporting, and doing site surveys. Solid understanding of Wireless Authentication technologies Exceptional understanding of DNS, NFS,...
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Network & VoIP Support Engineer
hace 7 días
Bogotá, Distrito Capital, Colombia Vivant A tiempo completoAbout Vivant: Vivant is a fast-growing provider of managed connectivity solutions, delivering reliable internet, VoIP, managed networks, and security for restaurants, dealerships, healthcare providers, retailers, and small to mid-sized businesses. We help organizations stay connected with solutions built for maximum reliability and minimal downtime. Get to...
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Technical Support Engineer
hace 6 días
Bogotá, Colombia Gilat Satellite Networks A tiempo completoWe are Gilat. Anywhere on the planet and in space, we bring Boundless Communications. At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we’re not just shaping the future of satellite communications—we’re transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat‑proven advanced...
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AWS DevOps Engineer
hace 7 días
Bogotá, Distrito Capital, Colombia Applaudo Studios A tiempo completoAbout you You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. You bring to Applaudo the following competencies: Bachelor’s degree in Computer Science, Information Technology, or a related field is desired, or equivalent work...
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Support Engineer
hace 3 días
Bogotá, Colombia Sinch A tiempo completoWith presence in more than 50 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. Now we’re looking for a Support Engineer to join our team in Bogota, Colombia and chase the answers, seek the code and chase the dream with us. **Essence of the role**: The...
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L2 Desktop Support Technician
hace 5 días
Bogotá, Colombia IkonMytri Services Private Limited A tiempo completoDesktop Support Engineer L2 Location: Bogota Experience: 5-7 years Role Overview: Key Responsibilities: Desktop & Application Support: Troubleshoot and resolve Level 2 issues related to hardware, software, and operating systems (Windows/Linux/Mac). Manage software installations, updates, and patches. Network Support: Troubleshoot network connectivity...
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Support Engineer
hace 6 días
Bogotá, Colombia Commit A tiempo completoCommit Bogota, D.C., Capital District, Colombia Support Engineer We’re seeking an experienced Support Engineer to join our technical support team for a leading internal developer platform (IDP). In this role, you’ll troubleshoot technical issues, support customers and internal teams, and help ensure smooth operation of a modern developer self‑service...
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Technical Support Engineer
hace 2 semanas
Bogotá, Colombia Talycap Gobal A tiempo completoTechnical Support Engineer - Leading fintech company in the LATAM market (Hybrid role in Bogota) Hi, Seligo Tech is helping a leading fintech company find their next Technical Support Engineer **About the role** This position will be responsible for providing Level 2 technical support.**What do you need to succeed** - Proficiency in English [C1] -...
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Technical Support Engineer
hace 23 horas
Bogotá, Distrito Capital, Colombia Nue.io A tiempo completoBe among the first 25 applicants. Direct message the job poster from Nue.io. The ideal candidate will configure and troubleshoot our product to resolve customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will make you an...