Production Support Manager

Hace 1 día

Remote, Colombia UpMan Placements Jornada completa $ 180/año

Job Title: Production Support Manager

Responsibilities:

  • 8-14 years of Operations experience in a 24x7 high-availability production environment.
  • Troubleshoot client issues using data analysis and project review .
  • Strong problem-solving and debugging skills.
  • Apply production upgrades and support products & technologies.
  • Incident & Problem Management expertise.
  • Experience working in an ITIL environment .
  • Excellent communication and interpersonal skills .
  • Support multi-product environments in ATM Switch, Card Management, and Web Banking Systems .
  • Experience supporting Java applications and web technologies .
  • Linux knowledge is an added advantage.

Skillset Required:

  1. Team Leadership capabilities
  2. EFT Switch / ATM / POS support
  3. Card Issuance & Lifecycle Management
  4. Messaging - ISO8583
  5. Payment Schemes - VISA/MC/Amex/Local

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology

Industries

Human Resources Services