Customer Service Specialist
hace 2 días
Customer Service Specialist (Social Media Platforms) We are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience. This role operates on Pacific Standard Time (PST) , and candidates must be willing and able to work in this US time zone. The position is primarily focused on real-time support, efficient triage, and protecting brand trust. Responsibilities Respond to customer comments and direct messages across social media platforms in a timely, professional manner. Provide clear, empathetic support for account, payment, verification, and general service-related inquiries. Monitor social channels for urgent issues, complaints, or misinformation, and elevate as needed. Triage and prioritise incoming queries based on urgency, impact, and potential risk. Maintain brand-safe, compliance-aware communication at all times. Collaborate closely with Support, Marketing, and Regional teams to ensure consistent and aligned responses. Requirements Previous experience in social media, community management, or digital customer service. Strong written English communication skills. Preferably experience supporting US-based or global brands. High attention to detail, strong judgement, and ability to remain calm under pressure. Familiarity with social management and customer support tools (e.g., Sprout, Hootsuite, Zendesk, Intercom, or similar) is a plus. #J-18808-Ljbffr
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Spanish Bilingual Customer Service Specialist
hace 3 días
WorkFromHome, Colombia TalentPop App A tiempo completoSpanish Bilingual Customer Service Specialist Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)! Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support...
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Spanish Bilingual Customer Service Specialist
hace 5 días
WorkFromHome, Colombia TalentPop App A tiempo completoBilingual Customer Service Specialist, Spanish/English (Voice & Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written...
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Spanish Bilingual Customer Service Specialist
hace 3 días
WorkFromHome, Colombia TalentPop App A tiempo completoJoin Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)! Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of...
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Spanish Bilingual Customer Service Specialist
hace 3 días
WorkFromHome, Colombia TalentPop App A tiempo completoOverview Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)! Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact! Why You Love This...
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Spanish Bilingual Customer Service Specialist
hace 5 días
WorkFromHome, Colombia TalentPop App A tiempo completoJoin Our Team as a Spanish Bilingual Customer Service Specialist , Spanish/English (Voice and Chat) at TalentPop App . Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You’ll Love This Role You’ll be the friendly voice and helpful support that our customers...
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Spanish Bilingual Customer Service Specialist
hace 5 días
WorkFromHome, Colombia TalentPop App A tiempo completoJoin Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of...
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Spanish Bilingual Customer Service Specialist
hace 5 días
WorkFromHome, Colombia TalentPop App A tiempo completoBe among the first 25 applicants. Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our...
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Spanish Bilingual Customer Service Specialist
hace 5 días
WorkFromHome, Colombia TalentPop App A tiempo completoJoin to apply for the Spanish Bilingual Customer Service Specialist role at TalentPop App Get AI-powered advice on this job and more exclusive features. Why You’ll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues...
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WorkFromHome, Colombia TalentPop App A tiempo completoA dynamic customer service company in Cartagena de Indias is seeking a Bilingual Customer Service Specialist, fluent in Spanish and English. In this role, you'll provide exceptional support through voice and chat, assisting customers and solving their issues. Ideal candidates will have over a year of remote customer service experience and excellent...
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WorkFromHome, Colombia TalentPop App A tiempo completoA customer service technology company is seeking a Spanish Bilingual Customer Service Specialist to provide exceptional support and resolve customer issues through various channels. The ideal candidate should have at least one year of customer service experience and be fluent in both Spanish and English. This full-time role offers competitive wages,...
