Customer Service Specialist
hace 5 horas
Customer Service Specialist (Social Media Platforms) We are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience. This role operates on Pacific Standard Time (PST) , and candidates must be willing and able to work in this US time zone. The position is primarily focused on real-time support, efficient triage, and protecting brand trust. Responsibilities Respond to customer comments and direct messages across social media platforms in a timely, professional manner. Provide clear, empathetic support for account, payment, verification, and general service-related inquiries. Monitor social channels for urgent issues, complaints, or misinformation, and elevate as needed. Triage and prioritise incoming queries based on urgency, impact, and potential risk. Maintain brand-safe, compliance-aware communication at all times. Collaborate closely with Support, Marketing, and Regional teams to ensure consistent and aligned responses. Requirements Previous experience in social media, community management, or digital customer service. Strong written English communication skills. Preferably experience supporting US-based or global brands. High attention to detail, strong judgement, and ability to remain calm under pressure. Familiarity with social management and customer support tools (e.g., Sprout, Hootsuite, Zendesk, Intercom, or similar) is a plus. #J-18808-Ljbffr
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Spanish Bilingual Customer Service Specialist
hace 2 semanas
WorkFromHome, Colombia TalentPop App A tiempo completoOverview Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)! Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your...
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Remote Bilingual Customer Support Specialist
hace 2 semanas
WorkFromHome, Colombia TalentPop App A tiempo completoA customer service solutions firm is looking for a Bilingual Customer Service Specialist to provide support in Spanish and English through voice and chat. You'll assist customers via inbound calls and email, troubleshoot issues, and personalize interactions to foster relationships. This position offers competitive pay, remote work, and various perks like...
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Remote Bilingual Customer Support Specialist
hace 2 semanas
WorkFromHome, Colombia TalentPop App A tiempo completoA dynamic customer service company based in Mexico seeks a Bilingual Customer Service Specialist fluent in Spanish and English. In this remote position, you will assist customers via voice and chat, demonstrating exceptional communication and problem-solving skills. With over a year of related experience, your contributions will focus on enhancing customer...
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Customer Support Specialist-Japanes speaking
hace 7 días
WorkFromHome, Colombia Holafly A tiempo completoJoin us at Holafly as a Customer Support Specialist-Japanese speaking . Holafly is a fast-growing start-up that provides peace of mind to travelers in over 200 worldwide destinations. We are a young and international team of over 500 people working to provide stress-free experiences for all travelers. About the role We believe that the customer experience is...
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Remote CSR
hace 5 horas
WorkFromHome, Colombia Veta Virtual A tiempo completoA dynamic start-up is seeking a Customer Service Representative to enhance customer interactions and manage calls for various businesses. The ideal candidate has 2-3 years of customer service experience, exceptional English skills, and a vibrant personality. This role offers a competitive pay of $1,000/month plus performance bonuses, paid training, and...
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Remote Dispatch
hace 5 horas
WorkFromHome, Colombia InsideOut A tiempo completoA growing U.S. electrical services company is seeking a Customer Service and Dispatch Assistant for full-time work. This role is essential for daily operations, involving answering calls, scheduling jobs, managing changes, and following up with leads. The ideal candidate should be fluent in English, organized, and calm under pressure. Experience with...
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Spanish-Speaking Customer Support Specialist
hace 5 horas
WorkFromHome, Colombia TalentPop App A tiempo completoNow Hiring: Spanish‑Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a, remote‑first team that values growth, communication, and customer satisfaction, this opportunity is for you. What...
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WorkFromHome, Colombia SuperStaff A tiempo completoA leading service provider is seeking a Dispatch Specialist in Medellín, Colombia. This role requires a proactive candidate with experience in customer service and dispatch. Responsibilities include handling customer communications across phone, email, and chat, managing service jobs, and ensuring timely scheduling. The position offers flexible working...
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Remote Customer Support Specialist — Growth
hace 5 horas
WorkFromHome, Colombia B2Spin Limited A tiempo completoA global customer support company is seeking a Customer Support Specialist to join their remote team. The ideal candidate will have over 2 years of experience in customer service, preferably in the iGaming sector, and will be responsible for addressing inquiries, resolving complaints, and enhancing customer engagement. This role offers a competitive salary...
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Bilingual Customer Service
hace 5 horas
WorkFromHome, Colombia Teleperformance Colombia A tiempo completoA leading digital service provider in Colombia is seeking a skilled Customer Service Advisor to handle and manage customer collections. The ideal candidate should possess exceptional listening skills and empathy while maintaining professional relationships. Responsibilities include managing customer inquiries, facilitating payment processes, and ensuring...