Customer Service Representative
hace 6 días
Customer Service Representative - Colombia Job Title: Customer Service Representative - Colombia Job ID: • Remote: Yes • Location: CO Remote Other Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end‑use manufacturers across industries in North America, LATAM, & EMEA with end‑to‑end supply chain solutions from across the globe. Our team has been operating for over 45 years, serving customers in over 25 countries, with 200+ professionals in 9 offices strategically located across 4 continents. Proudly family‑owned and operated, Wego is led by two generations of leadership who bring passion, vision, and a long‑term commitment to our partners' success. Job Summary The Customer Support Representative provides excellent customer experiences while managing the logistical flow and aspects of sales support operations. This role involves coordinating order fulfillment, managing sales support activities, coordinating logistics with 3rd party and in‑house teams of WEGO, resolving inquiries, and ensuring the smooth flow of trade operations. Responsibilities Customer Service: Respond promptly to customer inquiries via email, phone, and other channels. Provide support solutions of sales, logistics and basic financial matters to ensure customer satisfaction. Sales Support & Reporting: Assist the sales team in preparing quotes and handling customer accounts. Analyze sales data and provide insights to enhance customer retention and satisfaction. Support Sales Managers and Account Managers with excellent ability to multitask and prioritize in a fast‑paced trade environment. Maintain detailed records of customer interactions, orders, and logistics operations. Generate regular reports on customer service metrics, basic financial and logistics performance. Order Management: Process and track customer orders, ensuring accuracy and timely delivery. Monitor order status and resolve any issues related to delays, inventory, or shipping. Collaborate with internal teams locally & globally (sales, warehouse, logistics, customs brokers) to fulfill customer orders. Logistics Coordination: Oversee shipment planning, tracking, and delivery schedules. Work with freight forwarders, carriers, and customs brokers to inform the clients accordingly. Ensure all shipping documentation (e.g., invoices, customs forms) is accurate and compliant with regulations. Key Qualifications 2-4 years of experience in customer service, logistics, or sales support roles. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Proficient in English, both oral and written. Detail oriented. High level of communication skills and problem‑solving skills. Customer‑centric approach with a high level of adaptability when dealing with diverse cultures and teams. Knowledge of supply chain processes, shipping regulations, and international logistics – preferred. Bachelor’s degree in business administration, Supply Chain, Logistics, or a related field. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries Wholesale Chemical and Allied Products #J-18808-Ljbffr
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Customer Service Representative
hace 3 días
WorkFromHome, Colombia Bionic Talent A tiempo completoCustomer Service Representative - 1028 - Colombia Join to apply for the Customer Service Representative - 1028 - Colombia role at Bionic Talent. 5 days ago Be among the first 25 applicants About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent...
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Customer Service Representative
hace 5 días
WorkFromHome, Colombia Opus A tiempo completoOverview Job Title: Customer Service Representative — Bogota About the job We are seeking a Customer Service Representative (CSR) to join our team. The CSR will respond to customer inquiries through phone and email, follow up with prospects who have received quotes, and triage customer requests to the right person. Responsibilities Respond to customer...
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Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia Somewhere A tiempo completoThe ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars! Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...
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Customer Service Representative
hace 6 días
WorkFromHome, Colombia SAENZ-GARCIA LAW, PLLC A tiempo completoCustomer Service Representative - Remote Saenz-Garcia Law, PLLC is a dynamic and growing law firm based in the Dallas-Fort Worth metroplex, dedicated to serving the Hispanic community. As a team committed to excellence and innovation, we are seeking a Customer Service Representative to contribute to our firm’s success. The ideal candidate will be...
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Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia UPS A tiempo completoCustomer Service Representative - Bilingual (Early Morning) Customer Service Representative - Bilingual (Early Morning) at UPS. Job Summary This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to...
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Customer Service Representative
hace 5 días
WorkFromHome, Colombia Scale Up Recruiting Partners A tiempo completoCustomer Service Representative (Outbound call focused) - LATAM Join to apply for the Customer Service Representative (Outbound call focused) - LATAM role at Scale Up Recruiting Partners Location: Remote – EST schedule Schedule: Full-time, Monday–Friday, 8:30 AM–5:00 PM (EST) Type: Independent Contractor Role Overview We’re looking for a friendly,...
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Customer Service Representative – Classic
hace 2 semanas
WorkFromHome, Colombia Somewhere A tiempo completoCustomer Service Representative – Classic & Muscle Car Parts Join to apply for the Customer Service Representative – Classic & Muscle Car Parts role at Somewhere . This is a remote role for someone passionate about classic American cars and automotive parts. You will assist customers, including collectors and restoration professionals, in finding the...
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WorkFromHome, Colombia Romexterra Construction - Fire & Water Restoration Services A tiempo completoDispatcher / Customer Service Representative (Remote – Colombia) Join to apply for the Dispatcher / Customer Service Representative (Remote – Colombia) role at Romexterra Construction - Fire & Water Restoration Services U.S.-Based Fire & Water Restoration Company Remote | Full-Time $5.00 – $8.00 USD per hour (DOE) Work with a U.S. company from Colombia...
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WorkFromHome, Colombia EmergencyMD A tiempo completoDispatcher / Customer Service Representative (Remote – Colombia) U.S.-Based Fire & Water Restoration Company Remote | Full-Time $5.00 – $8.00 USD per hour (DOE) Work with a U.S. company from Colombia About Romexterra Construction Romexterra Construction Inc. is a trusted, family-owned Fire and Water Restoration company based in the United States, proudly...
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Customer Service Representative
hace 24 horas
WorkFromHome, Colombia International Flavors & Fragrances Inc. A tiempo completoThis IFF Career Site uses Google Analytics, as described in our , for purposes that may include site operation, analytics, enhanced user experience. You may choose to consent or decline to our use of Google Analytics below.Customer Service Representative page is loaded## Customer Service Representativeremote type: Hybrid Workinglocations: Bogota (Megaport),...
