SLA Insights Analyst

Job Description We are seeking a highly skilled Analyst to join our Service Level Management Team. In this pivotal role, you will lead efforts to assess, monitor, and enhance service level agreements (SLAs), ensuring the highest standards of reporting and service delivery. The ideal candidate will bring a strong background in technology-driven environments,...

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

A leading photography technology firm in Colombia seeks a Data Analyst to improve data-driven decision making. The candidate will create dashboards, coordinate with various teams, and transform data into insights. Applicants should have at least 2 years of analysis experience, strong SQL skills, and be bilingual in English. This is an exciting opportunity to...

A data-focused advertising agency in Colombia seeks a Senior Data Analyst to transform raw data into actionable strategies. This role involves analyzing campaign performance and providing insights to shape creative decisions. The ideal candidate will have experience in data analysis and be proficient with tools like SQL and Tableau. The position offers...

A global customer experience company is seeking a Financial Analyst in Colombia to provide accurate financial analysis and reporting, focusing on budget preparation and statistical forecasting. Candidates should possess a Bachelor's degree in a relevant field, along with at least 3 years of experience in financial analysis and corporate budgeting....

A global data insights company is seeking a Mid-Level IAM Analyst in Bogotá. The ideal candidate will support identity management processes and tools, collaborate with teams to enhance security and investigate potential threats. Required skills include experience with IAM topics and tools, fluency in English, and relevant certifications. This role offers a...

A leading BPO service provider in Medellin, Colombia is seeking a Real Time Analyst to monitor queue performance and analyze forecast deviations. The successful candidate will provide actionable insights to management, ensuring adherence to schedules and optimal performance. Strong skills in reporting and real-time analysis are essential. This opportunity...

Business Intelligence Analyst Bogotá - Remoto Estamos buscando al mejor talento para que se una a nuestro equipo en el desarrollo de un proyecto de alto impacto para uno de los principales grupos empresariales del país. Serás miembro de Sumz, la compañía que está revolucionando la forma en la que entendemos la información y cómo trabajamos con...

A global financial services company is seeking a Senior Analyst in Financial Planning & Analysis. The role supports the financial close process through variance analysis, develops budgets and forecasts, and manages reporting packages. Ideal candidates will have a Chartered Accountant or CPA certification, experience in financial roles, and strong analytical...

A leading photography service company in Colombia seeks a Data Analyst to drive data-driven decisions and improve processes across teams. Responsibilities include data visualization, product analytics, and collaboration with leadership. Candidates should have at least 2 years of analytics experience in tech, with strong skills in SQL and data storytelling....