Automation Engineer
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Talently (United States) is seeking a Jr Automation Engineer in Bogotá, Colombia to manage and optimize CX platforms (CRM, chat/voice, middleware) and to design automated workflows that boost efficiency and service delivery.
You will support users across 8 countries, implement integrations via REST APIs and Webhooks, and participate in incident resolution. A degree in IT or related field and 2 years CRM experience are preferred; Make/Zapier knowledge is a plus.