Customer Support Specialist-Japanese/Chinese speaking
hace 4 días
✦ About us Holafly is a fast-growing start‑up that is changing how travelers connect to the internet abroad. Since 2018, we’ve been providing peace of mind to travelers around more than 200 worldwide destinations. We are an international team of over 500 people based all around the world working to provide stress‑free experiences for millions of travelers. ✦ About the role At Holafly, we believe that delivering an exceptional customer experience is at the heart of everything we do. We’re looking for Customer Support Specialists to join our global team and help us provide the best assistance to travelers around the world mainly through chat and email. The ideal candidate is someone with experience in customer service, who is passionate about helping others and eager to go the extra mile to ensure our users feel supported and valued. ✦ Responsibilities Answering to customer inquiries and solving issues via chat and email in a timely and empathetic manner. Acting as the voice of the customer, bringing feedback and insights to internal teams. Collaborating on cross-functional projects to improve internal processes, tools, and the overall customer journey. Continuously looking for ways to improve our support operation and drive customer satisfaction. Continuously learnabout updates and changes in our product to provide accurate, up-to-date information to customers. ✦ What do you need to succeed: Previous experience working in BPOs, call centers, or other fast‑paced customer service environments. Ability to handle multiple conversations simultaneously with efficiency and attention to detail. A high level of empathy and assertive communication skills. Strong interpersonal skills and a team‑player attitude. Fluency in English (spoken and written) Japanese (JLPT N1 level) or Chinese (HSK 6 level)is required A proactive mindset: you’re curious, adaptable, and eager to learn about our product and internal tools. A customer‑first approach, you care about creating great experiences and solving problems quickly. ✦ Benefits of boarding on Holafly 20 Paid Time Off Education bonus Opportunities for professional growth and development Working with an international and diverse team #J-18808-Ljbffr
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WorkFromHome, Colombia Holafly A tiempo completoA fast-growing technology start-up is looking for a Customer Support Specialist to provide exceptional assistance to travelers via chat and email. The role requires experience in customer service, fluency in English, and proficiency in Japanese or Chinese, a proactive mindset, and strong interpersonal skills. Join a dynamic, international team focused on...
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Customer Support Specialist-Japanese speaking
hace 6 días
WorkFromHome, Colombia Holafly A tiempo completoHolafly is a high-growth scale-up revolutionizing how travelers connect to the internet abroad. Since 2018, we’ve been providing peace of mind to travelers to more than 200 worldwide destinations. We are a young and international team of over 600 people based all around the world working to provide stress‑free experiences for all travelers. About the...
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WorkFromHome, Colombia Holafly A tiempo completoA leading travel tech company is looking for a Customer Support Specialist to assist travelers worldwide. You'll provide support via chat, email, and video calls, ensuring a stress-free experience. Candidates should have proven experience in customer service, strong communication skills, and be detail-oriented. The role offers remote work, great company...
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Customer Support Agent
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WorkFromHome, Colombia Expatrio A tiempo completoCustomer Support Agent (Spanish & Chinese) - LatAm (Remote Freelance) 2 weeks ago Be among the first 25 applicants JOIN EXPATRIO Expatrio is an ambitious Berlin-based start‑up in the field of Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent (Spanish & Chinese) – LatAm (Remote Freelance). Our goal is to make the...
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Multilingual Support Agent
hace 2 días
WorkFromHome, Colombia Expatrio A tiempo completoA dynamic fintech start-up in Colombia is looking for a bilingual Customer Support Agent proficient in Spanish and Chinese for a remote freelance position. You'll be responsible for providing exceptional customer service and handling inquiries via email and phone. The ideal candidate has experience in customer support, is available full-time, and possesses a...
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Remote Multilingual Support Agent
hace 4 días
WorkFromHome, Colombia Expatrio Global Services GmbH A tiempo completoA fintech and edtech startup is seeking a Customer Support Agent fluent in Spanish and Chinese to provide support for international customers. This remote freelance role involves assisting customers via email and phone, ensuring excellent service, and verifying documents. Ideal candidates will have customer support experience and strong communication skills....
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Remote Spanish-Speaking Support Specialist
hace 7 días
WorkFromHome, Colombia TalentPop App A tiempo completoA remote customer service company is seeking a Spanish-English Customer Support Representative. This fully remote role involves assisting customers in Spanish-speaking regions through chat, email, and calls. Ideal candidates should have over a year of experience in customer service, be fluent in both languages, and possess strong communication skills. You...
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WorkFromHome, Colombia TalentPop App A tiempo completoOverview Work-from-Home Customer Support – Spanish Speaking We’re looking for a Spanish-English Customer Support Representative to join our global team. You’ll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued....
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Customer Support Specialist
hace 6 días
WorkFromHome, Colombia Holafly A tiempo completoHolafly is a high-growth scale-up revolutionizing how travelers connect to the internet abroad. Since 2018, we’ve been providing peace of mind to travelers to more than 200 worldwide destinations. We are a young and international team of over 600 people located all around the world working to provide stress‑free experiences for all travelers. About the...
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WorkFromHome, Colombia TalentPop App A tiempo completoOverview Work-from-Home Customer Support – Spanish Speaking. We’re looking for a Spanish-English Customer Support Representative to join our global team. You’ll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued. You...
