Tier 3 IT Support Engineer

hace 5 días


WorkFromHome, Colombia Nearshore Business Solutions A tiempo completo

About the job Tier 3 IT Support Engineer - Microsoft Expert Position:Full-time Location:Remote(LATAM) Contract:Contractor Role Overview WerelookingforaTier3ITSupportEngineer wholivesandbreathesMicrosofttechnologies.ThisrolegoesbeyondticketresolutionyoullownthemostcomplexMicrosoft365,Intune,andAzurechallenges ,leadescalations,andimplementlong-termimprovementsinsecurity,compliance,anduserexperience.Ifyourepassionateaboutsolvingproblemsatscaleandmentoringothers,thisistheopportunitytoshapehowenterpriseIToperatesinthecloudera. Key Responsibilities Troubleshootandresolvechallengesincloudinfrastructure,identitymanagement,endpointsecurity,anddevicecompliance . ManageandoptimizeMicrosoftIntune (endpointmanagement,applicationdeployment,compliance,conditionalaccess). AdministerandsecureMicrosoft365environments (ExchangeOnlinemigrations,lifecyclemanagement,DLPpolicies,distributiongroups). Implemententerprise-gradedatalossprevention(DLP) andsecuritycontrols. Collaboratewithengineering&securityteamsoncross-platformissues . Leadautomation,policyrollout,andsecurityhardening initiativesusingPowerShellorotherscriptingtools. Must-Have Qualifications Fluent/NativeEnglish(spokenandwritten,C2level). DeepexperiencewithMicrosoft365administration,AzureAD,andDLPsolutions . Provenabilitytowrite/debugautomationscripts(PowerShellpreferred ). 7+yearsinITsupport withatleast3+yearsatTier3/seniorlevel focusingonMicrosoftcloudtechnologies. Preferred Qualifications Experiencewithenterprise-scalemigrationsandhybridMicrosoftenvironments. #J-18808-Ljbffr



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