Senior Collections Specialist
hace 3 horas
Senior Collections Specialist B2C We are seeking a Senior Collections Specialist to join our Bill to Cash (B2C) team. You will manage customer collections, focusing on aged invoices and established collection strategies, while providing excellent customer service to resolve discrepancies and open balances. You will collaborate with cross‑functional teams, perform account reconciliations, issue periodic statements, and support AR reporting. As a subject‑matter expert, you will help improve collection processes, propose solutions, lead training, and ensure compliance with SGS policies. Your expertise will be key to efficiently managing complex collections and achieving SLAs and KPIs. Requisitos Education: Finance, Accounting, Business Administration, Economics, Engineering, or related fields. Experience: Minimum of 3 years in related roles. Skills: Excellent customer service skills, including active listening, empathy, problem‑solving, and conflict resolution; strong written and verbal communication skills focused on relationship‑building and understanding customer needs; proven ability to work effectively in challenging, high‑pressure, and potentially conflictive situations; analytical and problem‑solving skills, including data analysis, process improvement, and technical problem resolution; experience working with B2C clients and diverse cultural backgrounds and an understanding of global business practices; proven ability to work independently and collaboratively in a team environment; adaptability and flexibility to manage change effectively; positive, growth‑oriented mindset. Technical Knowledge: Proficiency in MS Office applications (intermediate level in Excel, Word, and PowerPoint). Experience with Oracle E‑Business Suite or similar ERP systems is desirable. Note 1: Regarding technical knowledge, if not all requirements are met, the company will ensure compliance and development through inclusion in the training program. Languages: B2, preferably in Business English. Additional Requirements: Educación mínima: Bachillerato / Educación Media. Palabras clave: senior, sr, especialista. Información adicional Base salary: $4,800,250 Well‑being allowance: $500,000 Language bonus: $800,000 per month Commissions: Fixed at $900,000 per month for the first 3 months; thereafter, commissions will be performance‑based. #J-18808-Ljbffr
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Collections Specialist
hace 6 días
Bogotá, Colombia TMF Group A tiempo completoTMF Group Bogota, D.C., Capital District, Colombia Collections Specialist TMF Group Bogota, D.C., Capital District, Colombia We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be...
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Senior B2C Collections Lead
hace 3 horas
Bogotá, Colombia SGS COLOMBIA S.A.S. A tiempo completoA leading global company in Bogotá seeks a Senior Collections Specialist to manage customer collections and enhance strategies for aged invoices. The successful candidate will collaborate across teams, ensure compliance with policies, and contribute their expertise to improve collection processes. Qualifications include a minimum of 3 years' experience in...
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Collections Specialist
hace 5 días
Bogotá, Colombia TMF Group A tiempo completoCollections Specialist (With Portuguese) TMF Group, Bogota, D.C., Capital District, Colombia TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent...
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Collections specialist
hace 6 días
Bogotá, Colombia Asertempo Colombia S.A. A tiempo completoFunciones: Labores relacionadas con el cargo solicitado en esta requisición, las anexas que se consideren convenientes ejecutar y las solicitadas específicamente por el representante de la supervisión patronal. Descripción: En esta oferta de empleo buscamos personas que se perfilen en el cargo de COLLECTIONS SPECIALIST, nos gustaría acompañarte en tu...
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Senior Collections Lead, B2C – Process
hace 2 semanas
Bogotá, Colombia SGS A tiempo completoA multinational company in Bogotá is seeking a Senior Collections Specialist to join their Bill to Cash team. This role involves managing customer collections and providing excellent service to resolve inconsistencies. The ideal candidate has 3+ years of related experience, strong analytical skills, and proficiency in Business English. The position offers...
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Collections Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completoWe never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.ABOUT TMF GROUPTMF Group is...
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Collections Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completoWe never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.ABOUT TMF GROUPTMF Group is...
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Collections Specialist
hace 2 semanas
Bogotá, Colombia Zelh A tiempo completoZelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...
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Collections Specialist
hace 4 días
Bogotá, D.C, Brazil, Colombia Solvo S A tiempo completoPuesto: Collections Specialist Horario: Lunes a Viernes de 8:00am a 5:00pmOn site: Barranquilla, Bogotá, Medellin, CaliDescripción del puesto: El especialista en cobro debe tener excelentes habilidades de atención al cliente, negociación, comunicación y análisis. Se prefiere una licenciatura o título de asociado en contabilidad o un área afín....
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Bilingual Collections Specialist
hace 4 días
Bogotá, D.C, Brazil, Colombia Solvo S A tiempo completoWe're looking for a Bilingual Collections Specialist to join our dynamic team. This role is ideal for individuals with strong communication and negotiation skills who thrive in customer service and financial environments.Key ResponsibilitiesManage inbound and outbound calls to collect payments and resolve account issuesTranslate letters and documents for...
