Senior Site Reliability

Senior Site Reliability / Gitops Engineer Canonical, Bogota, D.C., Capital District, Colombia Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable and growing. The Information Systems (IS) team at Canonical supports and maintains all of Canonical’s IT production services, running services used by over 60 million Ubuntu users. This role is an opportunity for an “automation‑first” senior technologist with a passion for Linux to build a career with Canonical and drive success with those leveraging Ubuntu and open source products. It suits those experienced in IT operations automation, Infrastructure as Code and passionate about technology. Job Summary As a Senior SRE & Gitops engineer you will drive operations automation to the next level, both in our own private clouds and in the public clouds. You’ll utilize open source infrastructure as code software, CI/CD pipelines, and Canonical’s leading products for software operation automation. In addition to defining the infrastructure as code, you’ll improve Canonical products and open‑source technologies by providing critical feedback to developers, writing pull requests, and collaborating on design and implementations. Responsibilities Drive the development of automation and Gitops in your team as an embedded tech lead Collaborate closely with the IS architect to align solutions with the IS architecture vision Design and architect services that IS can offer to the organization as products Apply your IaC experience to develop infrastructure as code practice within IS, constantly increasing automation and improving IaC processes Automate software operations for re‑usability and consistency across private and public clouds, considering the complexities of distributed systems Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services Provide assistance and work with globally distributed engineering, operations, and support peers Be given uninterrupted development time to focus on larger projects and automation of manual tasks Share your experience, know‑how and best practices with other team members in design sessions, mentorship and “doing work together” Carry final responsibility for time‑critical escalations Qualifications A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds A product mindset thriving to develop products rather than solutions Python software development experience with large projects Experience working with Kubernetes or other container orchestration systems Proven exposure to manage and deploy cloud infrastructure with code Practical knowledge of Linux networking, routing, and firewalls Affinity with various forms of Linux storage, from Ceph to databases Hands‑on experience administering enterprise Linux servers Extensive knowledge of cloud computing concepts and technologies Bachelor’s degree or greater, preferably in computer science or related engineering field Ability to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate A willingness to be flexible and able to learn new things quickly Be inspired by the needs of fast‑changing environments Happy to work within distributed teams Be passionate and familiarized about open‑source, especially Ubuntu or Debian Benefits Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long‑haul company events Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr