Customer Service Analyst
hace 7 días
Customer Service Analyst (Supply chain) Get AI-powered advice on this job and more exclusive features. Key Responsibilities Prepare and send pending report. Prepare out of stock report. Enter new items in the Sales Logix tool. Invoicing follow-up. Telephone attention. Active participation in improvement projects generated or required by the organization or the area manager. Report any work incidents and/or unsafe conditions. Responsibilities Guarantee the updating of the information in the system, dates, quantities, price, address, schedules and other conditions required for the management of the order. Follow up on production dates. Ensure the fulfillment of customer service agreements. Analyze and control inventories according to the line of business and customers assigned MTO orders and MTS orders. Guarantee the result of the performance indicator, complaints and claims, returns, out of stock, effectiveness in deliveries, for the decision making process of Customer Service. Qualifications Proven experience in customer service. 1+ years. Excellent verbal and written communication skills in both spanish and English B2 Strong organizational and multitasking abilities. Seniority Level Mid-Senior level Employment Type Full-time Job Function Customer Service, Analyst, and Engineering Industries Manufacturing, Packaging and Containers Manufacturing, and Plastics Manufacturing Location Bogota, D.C., Capital District, Colombia #J-18808-Ljbffr
-
Customer Service Analyst 2
hace 4 días
Bogotá, Colombia Citi A tiempo completoThe Customer Service Analyst 2 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
-
Customer Service Lead Analyst
hace 4 días
Bogotá, Colombia Citi A tiempo completoThe Customer Service Lead Analyst is a senior-level position responsible for leading client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Establish a strong partnership with the...
-
Customer Service Lead Analyst
hace 4 días
Bogotá, Colombia Citigroup A tiempo completo**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Customer Service Lead Analyst is a senior-level...
-
Bogotá, Colombia TekniPlex A tiempo completoA dynamic manufacturing company in Bogotá is seeking a Customer Service Analyst to ensure high-quality customer support and maintain accurate order management. The role requires at least 1 year of experience in customer service, strong organizational skills, and excellent communication in both Spanish and English. This full-time position offers a chance to...
-
25917506 Customer Service Intermediate Analyst
hace 4 días
Bogotá, Colombia Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
-
25917506 Customer Service Intermediate Analyst
hace 1 semana
Bogotá, Colombia Citigroup A tiempo completo**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Customer Service Intermediate Analyst is an...
-
Customer Service Representative
hace 1 semana
Bogotá, D.C, Brazil, Colombia Customer Operation Succes S. A tiempo completoCustomer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia Location: On-site – Calle 93, Bogotá Job Type: Full-Time (42 hours/week) Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per week English Level: B2+ to C1 Education: High school, technical, technologist, or professional Experience:...
-
Customer Service Agent
hace 9 horas
Bogotá, D.C, Brazil, Colombia Customer Operation Succes S. A tiempo completoCustomer Service & Cross-Selling Agent (Call Center) – Bogotá, ColombiaLocation: On-site – Calle 93, BogotáJob Type: Full-Time (42 hours/week)Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per weekEnglish Level: B2+ to C1Education: High school, technical, technologist, or professionalExperience: No experience...
-
Technical Customer Service Analyst 2
hace 2 semanas
Bogotá, Colombia Citigroup A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
-
Junior Customer Experience Analyst
hace 6 días
Bogotá, Distrito Capital, Colombia Nubank A tiempo completoA leading digital banking platform in Bogotá is seeking a Customer Excellence Junior Analyst to provide outstanding support to customers through various communication channels. Ideal candidates are adaptable, great communicators, and passionate about technology and customer service. Responsibilities include data analysis and improving customer interactions....
