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Join Our Team at Cisco At Cisco, we are committed to connecting and empowering people through technology. Our team plays a key role in delivering comprehensive CRM and data solutions across the Cisco ecosystem. We support sellers, partners, and customers by developing high‑quality integrations and analytics that drive business‑critical operations. We value diversity and are dedicated to creating an inclusive environment for all employees. Meet the Team You’ll join Cisco’s Connected Engineering & Transformation Office Integration Team, an innovative group enabling Sales, Marketing, Support, and Partner teams. We design, deliver, and maintain integration solutions that power automation, data flow, and business intelligence across Salesforce CRM and the Cisco technology landscape. Your Impact As a Software Integration Engineer, you will be at the center of our digital ecosystem—designing, building, and operating resilient APIs and integrations that power detailed experiences across platforms, partners, and customers. You’ll harness MuleSoft CloudHub 2.0, AWS services, MongoDB, PostgreSQL, Splunk, and UI frameworks to deliver secure, scalable, and observable integrations. Your expertise will shape system design and ensure our integration ecosystem supports both transactional and data‑driven workloads. Key Responsibilities Integration Design & Development: Design, develop, and maintain scalable enterprise integrations on MuleSoft CloudHub 2.0, connecting Salesforce, commerce platforms, on‑premises applications, databases, and modern user interfaces. API & Data Engineering: Build API‑led integrations, ETL/data pipelines, and real‑time streaming flows across hybrid environments; integrate AI/ML workloads and ensure efficient data movement between systems. Platform & Database Integration: Configure and run CloudHub 2.0 features (Private Spaces, TLS domains, load balancers, Flex Gateway), and integrate with AWS (S3, OpenSearch, Lambda, PostgreSQL), MongoDB Atlas, and relational/NoSQL databases. Security, Monitoring & Observability: Implement authentication/authorization (Okta, DUO), implement API policies, and use tools like Splunk and custom dashboards for flow monitoring, fix, and recovery. Partnership & Best Practices: Partner with architects, developers, and business collaborators to translate requirements into robust solutions; conduct code reviews, share knowledge, and apply integration protocols and UI frameworks. Agile Delivery: Participate in Scrum ceremonies, progress in Jira, and chip in to continuous improvement. Innovation: Stay ahead of MuleSoft and integration trends, adopting new tools, frameworks, and patterns to improve the ecosystem. Minimum Qualifications Bachelor’s degree in computer science, Engineering, or a related field, or 7+ years of experience in software design, development, and delivery for web or cloud‑based enterprise applications. Technical Expertise: Front‑End: Strong skills in JavaScript frameworks (React, Angular, or Vue), TypeScript, HTML, CSS, and responsive UI/UX design. Back‑End: Expertise in server‑side languages (Java, Python, Node.js, or C#), API development (REST/GraphQL), database design (SQL/NoSQL), and scalable microservices architecture. MuleSoft: Expertise in designing, developing, and deploying integration solutions using MuleSoft tools (API Manager, Design Center, Runtime Manager, Flex Gateway) and proficiency in DataWeave for data transformation, REST/SOAP Webservices. Integration & Cloud Proficiency: Validated experience integrating with third‑party systems and cloud platforms (AWS, Azure, or GCP), authentication (OAuth, JWT), and event‑driven architectures. DevOps & Engineering Excellence: Strong background in CI/CD pipelines, Git‑based version control, automated testing, code reviews, SDLC practices. Experience with containerization (Docker, Kubernetes) and monitoring tools is a plus. Agile Mentality & Communication: Experience working in Agile, strong analytical and problem‑solving skills. Excellent English communication skills to collaborate optimally in global teams. Preferred Qualifications Salesforce & Cloud Certifications: Salesforce Platform Developer/Administrator certifications, MuleSoft Developer/Architect, or equivalent cloud credentials (AWS, Azure, GCP). Shown interest in expanding Salesforce or cloud expertise. Technical Leadership: Shown leadership in technical design, code quality, architectural decisions on multi‑functional projects. Experience mentoring and developing junior engineers. Analytical Thinking & Problem Solving: Proven record to fix integration issues, propose enhancements, and leverage analytics or AI to improve system efficiency and data reliability. Emerging Tech Skills: Interest in AI/ML, predictive analytics, intelligent automation, or low‑code/no‑code platforms. Continuous Learning & Innovation: Passion for ongoing professional development through certifications, experimentation, or community engagement. Eagerness to explore and apply new technologies. Collaboration, Communication & Documentation: Collaboration skills for working across technical and business teams, strong communication and documentation habits. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Added to that our worldwide network of doers and experts, the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. #J-18808-Ljbffr
