Service Delivery Lead

Job DescriptionLead and develop call center supervisors, driving performance and achieving key metrics.Implement and refine customer service strategies to ensure best-in-class delivery.Collaborate with cross-functional teams to resolve customer issues and improve processes.Analyze data to identify trends and optimize service delivery.Manage escalated...

As Delivery Team Lead, you will be responsible for managing multiple client projects simultaneously, building and developing a nearshoring delivery team, ensuring project deliverables meet or exceed client expectations, and maintaining high standards of quality and technical excellence.You will also drive customer retention and satisfaction, collaborate with...

Job Description - Team Lead, Service Delivery - Bilingual (0435V)Job Description Team Lead, Service Delivery - BilingualBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Bilingual Team Lead working on-site in Bogota, Colombia, you'll be a part of bringing humanity to business.#experienceTTECOur...

TTEC Team Lead, Service Delivery - Bilingual in Bogota, Colombia Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on-site in Bogota, Colombia, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

TTEC Team Lead, Service Delivery - Bilingual in Bogota, Colombia Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on-site in Bogota, Colombia, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

Job DescriptionThis role is part of the operations team at Minacs, focusing on supporting the delivery of services to our clients. The Operations Manager I will oversee a team of Team Leaders, guiding them to achieve operational excellence and deliver results-driven outcomes.Main Responsibilities:Coaching and Development: Provide expert coaching and...

Siaco is committed to excellence in customer service and support. We are looking for a skilled Customer Service Representative Lead who can coordinate logistics and customer support activities.Job DescriptionAs a Customer Service Representative Lead, you will be responsible for:- Coordinating logistics and delivery operations- Managing customer relationships...

Job Description - Team Lead, Service Delivery - Bilingual (0435V)Job DescriptionTeam Lead, Service Delivery - BilingualBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on-site in Bogota, Colombia, you'll be a part of bringing humanity to business. #experienceTTECOur...

Job Description:We are looking for a Customer Service Lead to join our team at KM2 Solutions in Colombia.The successful candidate will be responsible for leading our Call Center team and ensuring excellent customer service delivery.Main Responsibilities:Lead the Call Center team to ensure high-quality customer service delivery.Maintain accurate records of...

Job OverviewWe are seeking a seasoned IT Service Delivery Manager to lead our Technology Operations team. In this role, you will be responsible for driving excellence across all employee-facing technology services, simplifying and optimizing IT services, and promoting a service culture focused on the employee experience.You will work closely with...

This Delivery Service Supervisor role at Imbocar involves overseeing the delivery process, ensuring timely and efficient delivery of goods within Bogota, D.C.About ImbocarWe value our employees' contributions and offer a range of benefits.ResponsibilitiesOversee the delivery processMaintain accurate records and reportsOur Benefits PackageA comprehensive...

We are seeking a highly skilled Delivery Project Lead to join our team at Provectus.The ideal candidate will have 8+ years of demonstrated leadership experience, agile project delivery, or consulting, with a deep understanding of multiple agile methodologies, delivery frameworks, and project management tools.This individual will lead large-scale, complex...

Team Lead Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on-site in Bogota, Colombia, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place...

Job Summary:We are seeking a highly skilled and experienced Service Delivery Executive to join our team at Radware. As a Service Delivery Executive, you will be responsible for delivering high-quality services to our customers and ensuring their satisfaction with our products and solutions.You will be working closely with internal stakeholders to develop and...

**Company Overview:**Publicis Groupe is a leading global marketing, media, and digital transformation company. Our mission is to help businesses succeed through innovative marketing solutions and cutting-edge technology.About the Role:We are seeking a Transformational Agile Project Director to lead our Agile transformation initiatives.As a key member of our...

**Job Summary**We are seeking a Customer Support Team Supervisor to lead our service desk team at bet365. As a key member of our team, you will be responsible for overseeing the provision of first-line internal customer service and resolution of IT-related issues.The ideal candidate will have a strong background in leading service desk teams and possess...

Company Overview: At Broadvoice, we strive to create a work environment where employees can grow, learn, and make an impact while maintaining a balance between work and life.">Job Description: As a Service Delivery Operations Manager, you will be responsible for overseeing the daily operations of our site in Bogotá (Colombia). This role requires strong...

Job OverviewThe Operation Service Delivery Analyst role represents the front line of Worldpay's back-office operation, providing primary contact for internal customer issues. This critical position requires a strong analytical skillset to troubleshoot complex problems and escalate technical product-related issues to the appropriate Product Support...

Job Overview:We are seeking an experienced Technical Service Lead to join our SAP team. This role involves managing technical delivery and system landscape as a representative of SAP Enterprise Cloud Services. The ideal candidate will have a strong understanding of SAP solutions and excellent communication skills.Responsibilities:Manage technical delivery...

**Job Overview**We are seeking a skilled IT Service Delivery Specialist to join our team. As a key member of our organization, you will play a crucial role in delivering high-quality IT services to our clients.Key Responsibilities:Provide technical support and troubleshooting for hardware and software issuesEnsure seamless operation of our IT systems and...