Senior Analyst, Payroll

hace 1 día

Bogotá, Colombia Mastercard A tiempo completo

Mastercard, Bogota, D.C., Capital District, Colombia Senior Analyst, Payroll Overview The NAM Payroll team is looking for a Senior Payroll Analyst. In this role, you will play a critical part in driving operational excellence, compliance, and employee support in North America payroll operations. You’ll be instrumental in managing payroll-related inquiries, enhancing day-to-day processes, supporting audit requests, and collaborating with internal and external stakeholders to ensure a seamless payroll experience. Key Responsibilities Respond to HR inquiries across Payroll, Compensation, and Benefits with professionalism and accuracy, ensuring timely resolution in line with Service Level Agreements (SLAs). Address complex HR/Payroll issues and proactively identify and implement process improvements. Manage a range of special projects, from simple to complex, as needed. Collaborate with internal teams (COEs, HR Field) to gather information and drive tasks to completion. Support high-level transaction processing and ensure audit compliance through proper workflows. Handle confidential data in accordance with Mastercard confidentiality requirements. Independently develop and adapt processes to resolve transaction-related challenges. Contribute to the AskHR knowledgebase and create user documentation (e.g., How-To guides). Operate with cultural sensitivity and flexibility across regions. Ensure compliance with legal and ethical standards in all supported countries. Continuously build regional knowledge through team-based learning and sharing. Qualifications Bachelor’s degree in accounting, finance, business administration, or a related field. 3+ years of payroll, compliance, or audit experience. Strong understanding of North America payroll processes and related regulatory requirements. Strong working knowledge of payroll systems (Workday). Experience with SOX controls and internal audit processes is a plus. Exceptional problem-solving skills and attention to detail. Advanced Excel and data analytics skills (e.g., pivot tables, VLOOKUPs, reporting tools). Demonstrated experience in payroll processing. Equity knowledge is a plus. Strong interpersonal and communication skills, with the ability to work effectively across teams, functions, and time zones. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level Mid-Senior level Employment type Full-time Job function Accounting/Auditing and Finance. Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet. #J-18808-Ljbffr

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