Track & Trace Representative (#2)

Hace 16 horas

bogotá, bogotá, d.c., Colombia Zelh Jornada completa

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities:

  • Daily communication with drivers and customers
  • Notifying appropriate parties of any issues
  • Inputting updates into the system
  • Answering incoming calls from clients
  • Scheduling appointments
  • Maintaining current knowledge of market trends in the transportation marketplace
  • Other duties as required by business needs or as assigned

Working conditions:

  • Work schedule: Monday-Friday, 5:00 a.m.-2:00 p.m. EST
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
  • Upper-Intermediate (B2) English level is A MUST
  • Ability to work in a high-stress/paced environment
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • Experience in Customer Support will be appreciated
  • PC proficient (Microsoft Office preferred)
  • Excellent problem-solving abilities