Product Technology Consultant

hace 4 semanas

Colombia Sabre Corporation A tiempo completo
Product Technology Consultant

Apply locations: Colombia Remote

Time type: Full time

Posted on: Posted 12 Days Ago

Job requisition id: JR105012

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Our team is looking for a Product Technology Consultant who will be a part of our Professional Services and Consulting Services team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations, developing and driving the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities:

  • Managing strategic customer initiatives to include SabreRed 360 and NDC testing, rollout and adoption.
  • Coordinate and share best practices with other PTCs across the organization.
  • Propose changes in products and/or services that result in increased efficiency or adoption by the customer.
  • Provide project management guidance and oversight of key engagements to ensure successful implementations.
  • Provide issue resolution in a timely manner.
  • Develop a strong relationship with other internal teams to ensure alignment, communication and adherence to shared vision of our strategic customer base.
  • Share results and feedback from key customer engagements with internal teams.
  • Provide customer advocacy internally through product development discussions.
  • Drive Sabre product investment alignment with the customer’s needs.

Qualifications and Education Requirements:

  • Minimum 3 years of relevant work experience.
  • Bachelor’s degree preferred.
  • General understanding of the travel industry and ecosystem.
  • Proficient knowledge and hands on experience with Sabre products, including NDC.
  • Excellent customer service, communication, and collaboration skills.
  • Familiarity with mid/back office tools and corporate/leisure online booking tools.
  • Ability to analyze and trouble-shoot.
  • Attention to detail and ability to multi-task to support multiple customers in a virtual setting.
  • Professional level of written and verbal English skills.

Benefits:

  • Work remotely - Sabre will provide laptop, keyboard, mouse, multiport adaptor, 216,000 COP/month for telework allowance.
  • Annual Performance bonus plans - 5% of salary.
  • Development opportunities in country or globally - training is paid and we do have the standard 90 day probational period (paid).
  • We offer a competitive private health insurance for employees and eligible children - Panamerican.
  • Daily meal allowance - 326,000 COP through a local meal voucher card.
  • Life Insurance - can participate in Sabre program which offers up to 24 salaries.
  • 15 Vacation days (working days) and all national holidays.
  • Corporate Social Responsibility opportunities.
  • Recognition and acknowledgement programs - Say Thanks.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.

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