Analyst, Payments

Requisition ID: We are committed to investing in our employees and helping you continue your career at ScotiaGBS. Purpose Contributes to the overall success of the Payment Operations function in Procurement, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures and ensures the payments best practices are incorporated into the management of payments, use of supporting technology, and management of operational risk. Accountabilities Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Works in collaboration with other team members to ensure Payments Oversight activities aligned to operating procedures are being performed in a timely and accurate manner Reviews and makes recommendations to improve operating procedures for Payments Execution and Oversight Supports Manager/Sr. Analyst on escalation of Payments Oversight issues. Interacts with payments accounting processing team in Global Business Services campus (Bogota, Colombia) Manages the cheque run printing operation and distribution Performs the Accounts Payable Function for Roynat Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs Attends / conducts cross-training for Payments staff Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behavior’s; communicating vison/values/business strategy; and managing succession and development planning for the team. Dimensions Regular interaction with Procurement and Payment personnel in Toronto, Canada Regular interaction with Procurement and Payment personnel in Bogota, Colombia Subject to SOX reporting accountabilities for controls documentation and audit support Supports all business units in Canada Education / Experience / Other Information (include only those that are specific to the role) Minimum 1 year of experience in administrative positions or customer service. Excellent knowledge of SharePoint and MS Office Excellent customer service and communication skills. Ability to work independently as well as cooperatively with a team Ability to listen, understand and handle employee payment inquiries, problems, or escalations Excellent organizational and analytical skills Good problem-solving and time management skills Excellent flexibility and change management skills Demonstrates interest to learn. English level advanced. Working Conditions Work in a standard office-based environment; non-standard hours are a common occurrence. Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr