Specialist, Customer Acquisition

Specialist, Customer Acquisition - Bilingual page is loaded## Specialist, Customer Acquisition - Bilinguallocations: COL Bogota - Cra. 15 #77-50time type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Title:Specialist, Customer Acquisition - BilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.**Job description*** Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales Manager**Candidate profile*** 2+ years of experience working in a customer service or sales capacity* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Problem solving skills* Excellent knowledge of MS Office programs* Experience working with Salesforce.com or similar CRM* Experience or willingness to work from home**Internal Career Path Policies*** **The game-changers must have the approval of his or her immediate supervisor to apply for the call.*** **Required tenure: 6 months.*** **Required performance:** KPIs or goals on target for the business unit to which they belong in the last **3-month period (not average).*** **Must not have active disciplinary actions.*** **The game-changer may participate in only one process at a time.*** **Comply with the learning paths of the Corporate University.*** **Must remain at least 6 months in the position to which he/she was recently promoted,** to be able to apply for another call.* If you were evaluated by the PC psychologist for a vacancy and you were not selected, **you must wait at least 2 months to reapply for that same position from which you did not pass*** **The process is performed and/or outside working hours,** which means that the game-changer should be available in his free time in case we require it.* Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.Location:COL Bogota - Cra. 15 #77-50Language Requirements:English (Required), Spanish (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr