Customer Care Team Lead — Hybrid, Global Impact

A global information management leader is seeking a Team Lead for their Customer Care team in Bogotá. In this role, you'll manage a team to ensure exceptional customer service and operational excellence in a hybrid work environment. Candidates should have over a year of customer service experience, strong analytical skills, and be fluent in English. The...

A global insurance and risk management firm seeks a Bilingual Customer Care Advisor in Bogotá. The role involves handling claims inquiries and customer concerns, providing updates, and supporting the claims department. With a minimum Advanced B2 English level and one year of customer service experience, candidates will thrive in a hybrid work environment...

A global information management leader in Colombia is seeking a Supervisor Customer Care to oversee the Customer Success team. This role requires a proactive leader with experience in customer service and strong analytical skills. You will manage daily operations, ensure KPIs are met, and lead a team of professionals. The position offers hybrid working...

A leading health care company is looking for a Head of Finance to lead a team in Bogotá, Colombia. This role involves managing SAP Finance projects and ensuring compliance with legal requirements. The ideal candidate should have a strong background in Finance, SAP FI certifications, and experience in team management. This position offers a hybrid working...

A leading global payment technology company seeks a Manager of Acceptance Support to oversee a team of Client Care Representatives. This role involves managing support across various channels and ensuring team performance meets departmental standards. Ideal candidates will possess strong troubleshooting skills, excellent communication abilities, and a...

A global leader in information management is seeking a Supervisor Customer Care in Bogotá, Colombia. In this hybrid role, you will manage day-to-day operations of the Customer Success team, ensuring outstanding service while leading a team of analysts. Candidates should have a Bachelor's degree, significant experience in customer service, and strong...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

A global leader in information management seeks a Customer Care professional in Bogotá, Colombia. This role requires 1+ years in customer service, strong analytical skills, and advanced English proficiency. Responsibilities include managing responses to customers, resolving account issues, and training users in service interactions. The position offers...

A global leader in information management is seeking a Bilingual Customer Care Agent in Bogotá. This entry-level role requires providing exceptional customer support in both English and Spanish. You'll manage customer responses, assist with account issues, and collaborate with various teams. The company offers competitive compensation, flexible working...