We are looking for a Customer Service and Basic Technical Support Representative to join our team. This role involves assisting customers through phone and chat channels, and candidates must be willing to support both channels. We provide comprehensive on-site training designed to equip you with the necessary knowledge and skills to succeed and grow within the customer support and streaming services industry. Start Date January 19, 2026 Training Details Duration: 22 days (On‑site) 10 days focused on Disney+ and Hulu 10 days of nesting 2 days of foundations Training Schedule: Monday to Friday, 10:00 AM – 7:30 PM Training Location: Ámericas Site Operations Work Mode: Hybrid Location: Ámericas Site Schedule: 42 hours per week with two consecutive days off Availability: 24/7 rotational shifts Benefits Performance Bonus: Up to COP $500,000 Additional Benefit Disney+ & Hulu subscription (requested upon production start; activation may take up to 2 weeks) Rockstar Program: Every 3 months, top performers are rewarded with exclusive dinners, gifts, and special recognitions #J-18808-Ljbffr