Systems Administrator

At Blue Zones Health we are redefining what it means to live a vibrant and healthy lifestyle. Inspired by long‑living cultures around the world, we strive to empower people to make simple and sustainable lifestyle changes that lead to longer, better and more fulfilling lives. If you are ready to help transform well‑being and be a pivotal part of our team, we want to meet with you Role Overview The Systems Administrator will oversee all aspects of corporate IT—including endpoint management, identity and access controls, cybersecurity, vendor management, helpdesk operations, incident response, and compliance with HIPAA and HITRUST/SOC 2 controls. You’ll support a distributed workforce (virtual and in‑person), manage a fleet of company‑owned devices, and ensure our systems are secure, resilient, and built to scale. This role combines hands‑on technical work with strategic planning and cross‑functional leadership. Key Responsibilities Infrastructure & Systems Management Own and manage the IT infrastructure across cloud and physical environments. Administer identity and access management (IAM) systems, role‑based permissions, and onboarding/offboarding workflows. Maintain secure networking configurations for clinics, partner sites, and remote employees. Ensure device lifecycle management (provisioning, patching, updates, decommissioning) for laptops, mobile devices, and specialized clinical hardware. Security, Privacy & Compliance Ensure all IT operations comply with HIPAA, HITRUST, and SOC 2 Type II frameworks. Maintain and improve security policies, procedures, SOPs, and audit evidence. Lead incident response processes including investigation, documentation, and remediation. Conduct regular system and access reviews, risk assessments, and vulnerability scans. Collaborate with Security, Compliance, and Operations teams to meet regulatory and client requirements. Helpdesk & Technical Support Lead and scale IT support for both remote and onsite staff across multiple time zones. Create and optimize helpdesk workflows and SLAs for timely issue resolution. Develop knowledge base documentation, onboarding materials, and training resources. Manage relationships with software, hardware, telecommunications, and infrastructure vendors. Evaluate, implement, and optimize IT tools (MDM, SSO/IAM, endpoint protection, remote management, ticketing systems). Oversee asset tracking and ensure accurate inventory of all company‑owned devices. Negotiate contracts and ensure vendors meet compliance and security requirements. Strategic Planning & Cross‑Functional Leadership Partner with Operations, Clinical, Growth, and Finance leaders to understand workflow needs and deliver IT solutions that enable performance. Develop a multi‑year IT roadmap aligned with organizational scale and security maturity. Lead or support major IT projects including system migrations, integrations, EHR connectivity, and automation solutions. Analyze IT data, metrics, and trends to drive continual improvement. Required Qualifications 5 + years of IT experience, with at least 2 years in an IT manager or lead role. Experience supporting remote + in‑person teams, ideally across multiple states. Strong understanding of HIPAA, PHI handling, and healthcare IT operations. Hands‑on experience with HITRUST and/or SOC 2 Type II compliance programs. Expertise in cloud administration (O365, Azure AD, or similar). Strong endpoint management skills (MDM solutions such as Kandji, Intune, Jamf, Mosyle, etc.). Proven experience building secure, scalable onboarding/offboarding workflows. Familiarity with EHR integrations, secure messaging tools, ticketing systems, and cybersecurity solutions. Excellent communication skills and ability to collaborate with non‑technical teams. This role requires the ability to travel when needed. Preferred Qualifications Experience in digital health, telehealth, or a multi‑site healthcare services organization. Background in configuring or managing HITRUST controls and audit evidence. Knowledge of network infrastructure design for hybrid clinical environments. Experience with automation tools, scripting, or workflow orchestration (e.g., PowerShell, Python, Terraform, MDM scripting). Project management or ITIL certification is a plus. Success in This Role Looks Like Zero major IT incidents or audit findings across HIPAA/HITRUST/SOC 2 domains. Streamlined, automated workflows that reduce onboarding time and increase accuracy. Fast, reliable IT support regardless of location or role. High employee satisfaction with IT systems and support. Infrastructure that scales easily as the company grows nationally. Predictable, transparent management of IT and cybersecurity risks. The compensation range for this role is $70,000 – $85,000 annually. For more information about Blue Zones Health , check us out at Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected status under applicable law. #J-18808-Ljbffr