Senior Manager, Customer Experience

Publicis Sapient in Bogotá seeks a Manager, Customer Experience & Innovation Consultant to lead strategic partnerships for a global tobacco client undergoing digital transformation. You will shape digital business transformation, define roadmaps, and deliver customer-centric offerings across channels. You’ll collaborate across strategy, design, product,...

IDEMIA Secure Transactions in Bogotá is seeking a skilled Customer Account Manager to lead day-to-day relationships with assigned customers, including at least one Tier 1 account. You will coordinate requests, incidents, orders, production, logistics, inventory and billing with internal teams, ensuring timely delivery and high service levels.You will...

Job Type Full-time Seniority Lead Workplace Remote Interested in this role? Job Overview MPS Group is looking for a Manager “Customer Experience & Innovation Consultant” to join our team to sell, shape and support digital business transformation (DBT), or service and product strategy engagements that lead to innovative and connected offerings...

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile...

Account Management, Client Retention, Customer Experience, Customer Success, Operations Leadership, Property Management, Real Estate, Remote Team Management Schedule: Full-time, aligned with Eastern Time business hours Compensation: C$42,000–C$48,000 per year, based on experience and qualifications The Opportunity Royal York Property Management is...

Manager Customer Experience & Innovation Consulting Publicis Sapient is seeking a Manager, Customer Experience & Innovation Consultant to join our Strategy & Consulting team , working with a global tobacco industry client undergoing major digital transformation. In this pivotal role, you’ll lead client partnerships that define and deliver digital...

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile...

MPS Group is looking for a Manager “Customer Experience & Innovation Consultant” to join our team to sell, shape and support digital business transformation (DBT), or service and product strategy engagements that lead to innovative and connected offerings for our clients and their customers. This role will participate in all phases of strategy–either...

Description Workflow Manager owns end-to-end Workflow execution across multiple Customer Service sites and geographies within the NSP organization. This role bridges tactical capacity execution with network-level strategy, ensuring that staffing plans translate into accurate, on-the-ground scheduling and workforce deployment that protects service levels and...