Bilingual Virtual Assistant

hace 2 días


WorkFromHome, Colombia SnappyCX A tiempo completo

Job Title: Bilingual Virtual Assistant (English / Spanish) Job Overview Our client is seeking a reliable and highly communicative Bilingual Virtual Assistant (English/Spanish) to support administrative operations and customer engagement for a music education business. This role will involve administrative support, nurturing warm leads through outbound calls, answering inbound calls, and booking appointments for music classes. The ideal candidate is fluent in both English and Spanish, experienced with GoHighLevel CRM , and comfortable handling phone-based customer interactions. Key Responsibilities Perform general administrative tasks and daily operational support Make outbound calls to warm leads for customer nurturing and follow-ups Answer incoming calls and professionally book appointments for music classes Manage and update client information within GoHighLevel (GHL) CRM Track leads, appointments, and follow-ups accurately Provide a friendly, professional customer experience in both English and Spanish Learn and use the My Music Desk software (training will be provided) Tools & Systems GoHighLevel (GHL) CRM – required experience My Music Desk – training provided Required Qualifications (Non-Negotiable) Fluent bilingual communication skills in English and Spanish (spoken and written) Proven experience using GoHighLevel (GHL) CRM Strong phone communication and customer service skills Ability to handle administrative tasks with attention to detail Reliable internet connection and ability to work independently Preferred Qualifications Experience with appointment setting or call handling Background in customer support, virtual assistance, or CRM-based roles Familiarity with music schools, education businesses, or service-based industries Work Details Position Type: Part-time Hours: 15–20 hours per week Pay Rate: $5 per hour Location: Open to candidates based in the Philippines or Latin America (Must meet bilingual requirement) #J-18808-Ljbffr



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