Senior Technical Service Advisor — Hybrid, Networking Expert

A global edge-to-cloud technology company based in Colombia is seeking an experienced professional to provide exceptional customer service and technical support related to networking solutions. The role requires expertise in core IP networking concepts along with strong communication skills. Preferred candidates will have 8+ years experience in technical...

A global technology company seeks an experienced professional to optimize network services in a hybrid role based in Colombia. The position requires at least 8 years in IP/MPLS networking and a strong customer service orientation. Responsibilities include managing post-sales services and acting as a liaison with various stakeholders. The ideal candidate will...

A global technology company based in Bogotá, Colombia is seeking a Technical Account Manager to serve as a trusted advisor to clients. This role requires maintaining a strategic relationship across all business units, managing critical issues, and ensuring client satisfaction. Candidates should have over 5 years of experience in technical service...

A global insurance and risk management firm seeks a Bilingual Customer Care Advisor in Bogotá. The role involves handling claims inquiries and customer concerns, providing updates, and supporting the claims department. With a minimum Advanced B2 English level and one year of customer service experience, candidates will thrive in a hybrid work environment...

A technology solutions provider is seeking a Technical Support Specialist to manage customer technical inquiries. Responsibilities include providing troubleshooting support for hardware, software, and networking issues through various communication channels. Ideal candidates will have a strong background in technical support, excellent communication skills,...

A global technology consulting firm is seeking a Bilingual Technical Support Engineer in Bogota. The role involves providing exceptional customer service and technical support in both English and Spanish. Ideal candidates will have 1-4 years of technical support experience, strong problem-solving skills, and technical knowledge in networking and...

A leading software solutions provider is seeking a Senior Technical Support Engineer in Colombia. The role requires in-depth expertise in Linux and networking for high-severity customer issue resolution. Additionally, solid scripting skills in Python and experience with automation tools like Ansible are critical. You will act as a subject matter expert,...

A reputable global services company in Colombia is seeking an experienced Technical Account Manager to drive client satisfaction within their Technical Support group. You’ll serve as a trusted advisor, building strong client relationships and managing support escalations. Ideal candidates will have 5+ years experience in technical service roles, strong...

A leading financial services company is seeking a Client Care Associate in Bogotá to support merchants with technical issues and customer service. This hybrid role involves resolving inquiries and providing support to ensure client satisfaction. Preferred qualifications include bilingual proficiency in Portuguese and Spanish along with experience in...

A leading IT services firm is looking for a Mid-Senior level Software Developer in Bogotá, Colombia. This role involves designing and implementing technical solutions, collaborating with cross-functional teams, and utilizing technologies such as Kotlin and Java. candidates should possess over 6 years experience in software development, strong...