AI-Enhanced Technical Support Engineer

A tech-driven educational support organization seeks a skilled Technical Support Engineer to provide expert assistance in resolving complex customer issues. This role requires at least 3 years of technical support experience, strong troubleshooting and coding skills, and advanced proficiency in generative AI tools. This full-time position offers a...

A technology company in Bogotá is looking for a Support Executive to join their Operations team. This role focuses on providing exceptional service while working with AI technology. Responsibilities include troubleshooting technical issues, building AI assistants, and collaborating with various teams. The ideal candidate has a Bachelor's degree in...

A remote tech firm is seeking an experienced Application Support Engineer to provide exceptional customer support for sophisticated technical issues. The role includes investigating escalated tickets from AI systems and enhancing AI capabilities. Candidates should have at least 3 years of technical support experience and advanced proficiency with generative...

A technology solutions provider is seeking an Application Support Engineer to investigate complex issues with a focus on hybrid AI-human support. The ideal candidate will have at least 3 years of technical customer support experience and advanced skills in generative AI tools. This full-time role offers remote work with a compensation of $30/hour, amounting...

A leading technology company is seeking an Application Support Engineer for a full-time role focused on advanced customer issue resolution. Candidates should possess at least 3 years in technical support, strong coding abilities, and advanced knowledge of generative AI. This remote position offers a competitive hourly rate of $30, translating to $60,000...

A leading cybersecurity company is looking for a Technical Support Engineer to engage with customers and ensure their success in automation with their solutions. This role involves supporting technical needs, influencing the product roadmap, and adapting the solution based on customer feedback. Candidates should have 5 years of technical support experience...

A global leader in customer data infrastructure is seeking a Customer Support Engineer to provide technical support for their innovative products. This role involves tackling complex issues, working with a collaborative team, and utilizing AI technologies. Ideal candidates will have strong problem-solving skills, empathy, and a background in technology or...

Customer expectations for support are rising sharply while the industry struggles with mounting complexity. Today's customers anticipate AI-driven, immediate resolutions, yet most companies remain stuck in pilot phases, unable to convert AI into tangible results. The challenge will intensify further. Industry projections indicate that by 2029, agentic...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

We have currently 1 technical support engineer in the office in Manizales, Colombia. Because of the business expansion and growing partner network in LATAM (Colombia, Bolivia and Peru) and the Caribbean (Curaçao) we are looking for an additional Technical Support Engineer. The ideal candidate has good English reading, speaking and writing skills. Experience...