Bilingual Receptionist

hace 7 días

WorkFromHome, Colombia Viva Global A tiempo completo

Remote Bilingual Receptionist – Job Description A Viva Engage client is seeking a highly professional and empathetic Remote Receptionist fluent in both English and Spanish to support a fast-growing U.S.-based law firm representing injured workers. Job Duties Answer incoming calls through a VOIP system in English and Spanish Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel Forward calls to the appropriate departments and take accurate messages Schedule appointments and manage calendars Draft and send professional emails Communicate with internal teams using Microsoft Teams and Office 365 Maintain a high level of professionalism and empathy when speaking with individuals experiencing work-related injuries Requirements Fluent in English and Spanish with near-native read/write/speak fluency Previous experience in customer service or reception (legal setting a plus) Reliable high-speed internet and a dependable computer setup Willingness to work on Colombian holidays (U.S. holidays are observed and paid) Strong sense of responsibility, punctuality, and commitment to quality work Empathy, professionalism, and a growth-oriented mindset Willingness to undergo background checks and additional screenings Benefits Monday to Friday schedule 100% remote position Working hours: 8 AM – 5 PM Pacific Time Indefinite-term contract Paid time off in your first year Internet and electricity allowance (150,000 COP/month) Job Type Full-timeIndependent Contractor Salary 2,800,000 COP/month + 150,000 COP monthly allowance for internet and electricity + All Colombian labor law benefits Take The Next Step If you're a motivated and service-driven professional ready to join a fast-paced, mission-driven team, we want to hear from you. Resumes must be submitted in English. #J-18808-Ljbffr

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