Program Manager

hace 3 meses

Bogotá, Colombia Scotiabank A tiempo completo
Title: Program Manager

Requisition ID: 206705

We are committed to investing in our employees and helping you continue your career at ScotiaTech.

Purpose

Contributes to the overall success of the SMT ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Partner with key stakeholders and approved bank vendor to provide technology specific expertise for effort and financial estimation, Statement of Work management and release planning.
  • Act as a strategic technology liaison to our business partners and vendors, building an understanding of their business needs and maintaining ongoing strong relationships.
  • Managing ongoing intake/demand for enhancements and service requests. Prioritizing requests based on urgency, value/benefits, and lab capacity.
  • Identify and evaluate intake and convert it into project as needed; follow project management principle and EDF lifecycle.
  • Monitor status of projects to ensure condition is accurately depicted and that major risks and issues are receiving the appropriate level of attention.
  • Complete the monthly Project Status Reports and present to senior leadership including Business Sponsor, Project Leadership Team (PLT) and Steering Committee (as required).
  • The position requires solid understanding of technologies (ServiceNow), project management and life cycle development methodologies, as well as technical insights pertaining to the area.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.
  • If applicable: Guide project managers from Project Delivery and Support (PD&S) team in the successful delivery of projects. Act as an SME on the Scotiabank Enterprise Delivery Framework (EDF) for assigned project managers.

Reporting Relationships

Primary Manager: Director, Strategy & Delivery Management

Direct Reports: Matrix reporting manager for Scotiatech team

Shared Reports: Director, IT Service Automation

Education / Experience / Other Information

  • 5-10 years of experience in the financial services industry, managing large complex projects, that have significant IT and operational components.
  • Working familiarity with project management methodologies
  • Bachelor’s degree in business or technology
  • PMP Designation an asset
  • English language B2 or higher level

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

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