Strategic AR Disputes
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Iron Mountain in Bogotá seeks an analytical Account Resolutions Associate to resolve customer disputes and unlock blocked payments, directly improving Accounts Receivable performance and Days Sales Outstanding. You will collaborate with Billing, Sales, and Operations to transform billing friction into clear solutions while maintaining financial accuracy and customer trust.
The role requires 1+ years in AR/Billing/Dispute Resolution/Customer Service or Collections, proficiency with SAP/Oracle and