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Jira Administrator Analyst

hace 3 semanas


WorkFromHome, Colombia BairesDev A tiempo completo

At BairesDev®, we"ve been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world’s Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Jira Administrator Analyst You will be part of the team responsible for administering Jira and Confluence for the whole company. On a daily basis, you’ll provide support and services responding to requests received through a dedicated Jira Service space. The needs range from troubleshooting access and permissions, improving space configurations, to implementing new spaces and finding the best solutions in Jira or Confluence for our users. What You’ll Do Help end users with the different requests they submit. Listen and understand users’ pain points regarding the usage of the tools. Implement solutions in the tools, following best practices and the standards defined in the Tasks Management Support Area and the company. Follow processes and standards, keeping the tools clean and tidy. What We Are Looking For 1+ year of experience administering Jira or in related positions. Good level of English. Nice to Have Technical background. Benefits 100% remote work (from anywhere). Excellent compensation in USD or local currency if preferred. Hardware and software setup for you to work from home. Flexible hours: create your own schedule. Paid parental leaves, vacations, and national holidays. Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industry IT Services and IT Consulting #J-18808-Ljbffr