Support Engineer

hace 2 semanas


Norte, Colombia Globant A tiempo completo

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for Support Engineers to join Globant.

You will get the chance to:

  1. Work with professionals who have created some of the most revolutionary solutions in their fields.
  2. Make an impact. Work in large-scale projects globally.
  3. Develop your career in our Studios. Each Studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges.
  4. Develop your career within an industry or multiple industries.
  5. Work in the city you want, and be nourished by cultural exchanges.
  6. Be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work.
  7. Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.

What will help you succeed:

  1. You have at least 5 years of experience as a Support Engineer or equivalent experience.
  2. Support experience on SAP Commerce Cloud.
  3. Upper intermediate English level.
  4. Solid knowledge of Postman, Firebase, App Dynamics, Splunk, DBeaver.
  5. Good knowledge of SQL, HTML and mobile technologies.
  6. Experience with JIRA, Confluence, ServiceNow, Pager Duty.
  7. Experience working according to SLA’s.
  8. ITIL knowledge is desirable.

At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

Are you ready?

#J-18808-Ljbffr
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