Residential Care Representative
hace 2 semanas
Residential Care Representative Join FPS Innovation Labs as a Residential Care Representative in Bogotá, Colombia. About FPS Innovation Labs FPS is a performance‑based technology services firm headquartered in Boston, MA with operations across 19 locations in 11 countries. We focus on culture, people, and a suite of employee benefits and career‑growth opportunities. Core Values Integrity – Do what’s right for everyone. Excellence – Deliver exceptional client results and recognize performance. Accountability – Act like an owner and measure results. Grace – Respect and appreciate differences, be humble. Job Overview We are looking for a Residential Care Representative who will handle customer service and billing inquiries via phone or live chat, support both existing and new clients, resolve account issues, and recommend appropriate Frontier products or services while delivering an excellent customer experience in a fast‑paced, flexible environment. Types of Calls Customer service/billing questions. Inquiries on upgrading/downgrading packages. Making changes/updates to the account. Upselling opportunities and product consults. Responsibilities Handle customer account and billing inquiries, providing accurate resolutions via phone or live chat, with occasional follow‑up or escalation as needed. Support primarily existing customers while also assisting and advising new clients with incoming sales opportunities. Maintain strong knowledge of company products and services to effectively address customer needs and concerns. Identify customer needs and recommend, promote, or sell alternative and add‑on products or services. Demonstrate flexibility to work varying schedules, including peak seasons, to meet business and customer demands. Qualifications Minimum of 1 year of call center experience (1‑2 years preferred). Minimum of 1 year handling billing or telco campaigns with upselling in a call center environment. Proficiency in consultative selling methodologies. Advanced verbal and written communication skills. Great customer service orientation and empathy. Confidence handling irate customers while staying calm during difficult situations. Ability to handle rejection and objections from customers. Strong sales ability and energy. Quick to recognize sales opportunities. Mastery of the services and products offered by the campaign. Problem‑solving and critical thinking skills. Functional technical skills. Location Bogotá, Colombia – Remote operation. Employment Type Full‑time, Entry level. #J-18808-Ljbffr
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Remote Customer Care
hace 2 semanas
WorkFromHome, Colombia FPS Innovation Labs A tiempo completoA technology services firm is seeking a Residential Care Representative in Bogotá, Colombia. In this role, you will manage customer service and billing inquiries, helping both existing and new clients while ensuring excellent service. The position requires at least one year of call center experience with a focus on billing and upselling. You must possess...
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Customer Care Representative
hace 2 semanas
WorkFromHome, Colombia BairesDev A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...
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Autism Care Growth
hace 1 semana
WorkFromHome, Colombia ICBD Holdings A tiempo completoA leading provider of autism care is seeking a Business Development Representative to generate leads and build relationships in Colombia. This role requires experience in sales and networking within the healthcare sector. The successful candidate will manage outreach strategies and maintain client relationships using Salesforce. Ideal for individuals who...
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Remote Customer Care Specialist
hace 2 semanas
WorkFromHome, Colombia BairesDev A tiempo completoA leading technology company is seeking a Customer Care Representative to join its Recruiting Team. This remote position requires at least 1 year of experience and strong communication skills. Responsibilities include supporting the sourcing process and understanding vacancy requirements. The company offers excellent compensation, flexible hours, and a...
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia Bionic Talent A tiempo completoCustomer Service Representative - 1028 - Colombia Join to apply for the Customer Service Representative - 1028 - Colombia role at Bionic Talent. 5 days ago Be among the first 25 applicants About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent...
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Bilingual Social Media Client Care Associate
hace 1 semana
WorkFromHome, Colombia Visa A tiempo completoA leading global payment technology company is seeking a Client Care Support Representative in Colombia. This hybrid position requires proficiency in English and Spanish, along with at least one year of customer service experience. Responsibilities include providing support for Visa products through various communication channels and ensuring customer...
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Patient Access Representative – ABA Services
hace 2 semanas
WorkFromHome, Colombia OpsArmy Careers A tiempo completoPatient Access Representative – ABA Services (Bilingual) | Remote Join to apply for the Patient Access Representative – ABA Services (Bilingual) | Remote role at OpsArmy Careers . Position Type: Full-Time Location: Remote Language Requirement: Spanish & English (Required) Apply here: About The Role The Patient Access Representative – ABA Services...
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Patient Access Representative – ABA Services
hace 2 semanas
WorkFromHome, Colombia OpsArmy Careers A tiempo completoPatient Access Representative – ABA Services (Bilingual) Position Type: Full-Time Location: Remote Language Requirement: Spanish & English (Required) Apply Here: About the Role The Patient Access Representative – ABA Services supports the front‑end patient experience by handling intake communications, verifying information, and coordinating next steps...
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Client Care Manager — Hybrid, 24/7 Support Lead
hace 2 días
WorkFromHome, Colombia PowerToFly A tiempo completoA leading tech company is seeking a Manager for Acceptance Support, responsible for managing a team of Sr. Client Care Representatives. This hybrid role requires strong troubleshooting and communication skills, as the manager will oversee support across multiple channels. The ideal candidate will ensure performance meets departmental standards and provide...
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Bilingual Client Care
hace 2 semanas
WorkFromHome, Colombia Visa Inc. A tiempo completoA leading financial services company is seeking a Client Care Support Representative in Colombia. This hybrid role requires proficiency in both English and Spanish and includes responsibilities such as handling customer inquiries, supporting Visa products and services, and analyzing Social Media communications. Candidates should have at least a High School...
