Trust & Safety Team Lead - Bilingual (Spanish/English)
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IntouchCX in Bogotá is seeking a Team Lead, Trust & Safety to manage a team of Content Moderators, ensuring high quality, timely reviews, and SLA adherence. You will coach the team, conduct reviews, and handle escalations while collaborating with Quality, Training, and Operations to drive improvements.
The role requires 5–7 years of moderation experience with leadership background, fluency in Spanish and English, and a background check.