Senior CX Analyst, Bogotá — Multilingual + Equity
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Nu Colombia is hiring a Customer Experience Analyst to join the internationalization team in Bogote1. You will help build a CX operation from the ground up in a new country, delivering exceptional support across languages and shaping how Nu operates.
You will train teams, manage knowledge bases, monitor metrics, and identify process gaps. This role requires you to thrive in fast-paced environments, care about people, and influence customer experience across borders.