VoIP engineer
hace 2 horas
About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type Full-time Engagement Independent Contractor About The Company Our client is an innovative telecom solutions provider dedicated to helping SMBs eliminate the stress and cost of internet, phone, and network outages. Through proactive monitoring, smart technology, and industry-leading customer support, they guarantee 100% uptime – empowering businesses to stay connected and thrive without disruptions. With a strong focus on reliability, autonomy, and deep technical expertise , they’re redefining how small and medium-sized businesses experience telecom and networking.> Key Responsibilities Troubleshoot VoIP-related issues including call quality, dropped calls, SIP registration, codec mismatches, and NAT traversal. Provide real-time and asynchronous support to SMB customers via email, chat, and ticketing platforms. Diagnose and resolve issues related to firewalls, routers, switches, and broadband connectivity affecting VoIP services. Analyse and interpret SIP logs, packet captures, and diagnostic tools (e.g., Wireshark) to resolve client issues. Assist with provisioning, configuration, and deployment of VoIP handsets and softphones. Collaborate with internal product and engineering teams to document bugs, suggest improvements, and help refine deployment processes. Maintain a knowledge base of recurring issues and technical solutions. Contribute to process documentation and SOPs to ensure efficient support delivery. Requirements 2+ years of experience in a technical support role focusing on VoIP or Unified Communications. Solid understanding of SIP protocol, NAT, RTP, and VoIP QoS. Proficient with networking fundamentals including DNS, DHCP, TCP/IP, firewalls, and VPNs. Experience with hosted PBX platforms, SIP trunking, and configuring IP phones. Strong diagnostic skills using like Wireshark, sngrep, or equivalent. Excellent communication skills and fluent English, both written and spoken. Familiarity with ticketing systems such as Zendesk, Freshdesk, or similar is a plus. Benefits Competitive salary: Based on experience and skillset Fully remote: Work from anywhere with international teams ⚙️ Tech-forward company: Work with modern tools and infrastructure supporting 100% uptime
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VoIP engineer
hace 11 horas
WorkFromHome, Colombia Huzzle.com A tiempo completoAbout Huzzle At Huzzle, we connect high‑performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, EdTech. We match top sales talent to full‑time remote roles where they’re hired directly into client teams...
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Remote VoIP
hace 2 horas
WorkFromHome, Colombia Vivant A tiempo completoA leading telecommunications company is looking for a Level 1-2 VoIP & Network Support Engineer to provide exceptional support for U.S. clients. The ideal candidate will have over two years of experience in VoIP and network support, strong communication skills, and a customer-first mindset. This remote position requires the ability to troubleshoot VoIP...
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Remote VoIP Engineer
hace 11 horas
WorkFromHome, Colombia Huzzle.com A tiempo completoA telecom solutions provider is seeking a Technical Support Specialist to troubleshoot VoIP issues and provide real-time support to clients. Ideal candidates should have over 2 years of experience in VoIP or Unified Communications, proficiency in SIP protocol, and strong diagnostic skills using tools like Wireshark. This fully remote role offers a...
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Level 1–2 VoIP
hace 2 horas
WorkFromHome, Colombia Vivant A tiempo completoLevel 1–2 VoIP & Network Support Engineer – English Only (U.S. Clients, CST) (Mission) Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly...
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Remote VoIP Engineer
hace 2 horas
WorkFromHome, Colombia Huzzle.com A tiempo completoA leading telecom solutions provider is seeking a Technical Support Specialist to troubleshoot VoIP issues and provide support to SMB customers. The ideal candidate has 2+ years of experience in technical support, a solid understanding of SIP and networking fundamentals, and excellent communication skills in English. This role is fully remote, offering the...
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Infra/DevOps Senior Engineer
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WorkFromHome, Colombia LabsMobile A tiempo completoDescripción del puesto LabsMobile es una empresa líder en servicios de comunicación por SMS, con más de 16 años de experiencia en el sector. Miles de empresas en Europa y LATAM confían en nuestra plataforma gracias a la fiabilidad de nuestras conexiones y rutas SMS. Ofrecemos tecnología de vanguardia como WebSMS y API SMS , junto con un equipo...
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Communications System Engineer
hace 2 horas
WorkFromHome, Colombia SGF Global A tiempo completoDirect message the job poster from SGF Global Talent Acquisition Manager | IT | Talent Acquisition | BPO | Human Resources | Recruitment | Management | Technology Position: Telephony / Unified Communications Engineer (Noble/Alvaria Platform) CONTRACTUAL CONDITIONS: One-year contractor agreement Work Modality: 100% Remote Schedule: EST / Monday to Friday,...
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Tech Support Engineer CUCM
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WorkFromHome, Colombia Capgemini Engineering A tiempo completo1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About The JobAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to...
