Creative Project Manager

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview About Gallagher GCoE LatAm: Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. With a strategy aligned to enterprise priorities, risk diversification, and long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner. Through strategic service planning and the leverage of global talent, we drive operational efficiency, innovation, and sustainable growth across the region. The Creative Project Manager is an internal-facing role that works directly with Art Department Account Managers to support, manage and release marketing creative developed by the Art Department. The Creative Project Manager is responsible for ensuring assigned Art Department projects are completed within established timelines with deadlines clearly and consistently set and communicated. The position plays a critical role in ensuring assigned Art Department projects are correctly set up and managed through our project management software system (Workfront) and appropriately assigned and scheduled with Art functional resources to maintain even workflows and on-time project delivery. To be successful in this role, the candidate must have strong organizational and time management skills to facilitate a structured environment to support the creative team in delivering world-class work. Being creative- and detail-oriented; process-minded yet flexible ; and able to speak up and communicate needs to ensure adherence to project timelines will be critical. An ability to work in a fast-paced environment and handle multiple projects simultaneously is also required. How you'll make an impact Facilitates the scheduling of meetings, applies our average turnaround timing to incoming requests, ensures our team’s adherence to deadlines and adheres to the Art Department’s project release process. Ensures the Art Department creative team has all they need to do great work, such as the correct files, a complete creative brief and clear deadlines. Manages the full internal flow of projects for assigned divisions to ensure flawless execution and on-time delivery of all projects to Art Account Managers to meet business deadlines. Proactively works with CRM and Studio Resource Managers to shift project resources, when needed, to ensure on-time project completion in adherence to the established timeline. Responsible for managing and meeting the project timeline, once set and confirmed. Keeps Art Account Managers apprised of project statuses as requested, and connects on needs or issues in a timely manner. Helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Art Department team to proceed as scheduled. Ensures quality control by communicating closely with Art Department team members to allow enough time and resources for projects to route through our proofreading and archiving process. A team player who works collaboratively and respectfully with the global Art Department and its stakeholders. Continuously self-educating on best practices, industry trends and techniques and proactively uses the global Art Department team as a knowledge resource through questions and constructive feedback. About you Requirements Bachelor’s degree in Marketing, Business Administration, or related field. Minimum 3 years relevant project management experience in a marketing or agency setting working with a creative team. Working experience with online project management resourcing software, Workfront preferred. Professional and conversational fluency in English is a must. Preferred Skills Experience working with creative teams in the financial, insurance or benefits consulting space. Design background and/or creative team resourcing experience a plus. Strong technical skills across Microsoft Office Suite and project management software, preferably Workfront. Experience crafting and handling detailed work plans based on outlined scope and objectives. Behaviors / Soft Skills Self-motivated and proactive, you have a risk-averse, forward-thinking mindset and take initiative. Possesses strong communication skills and demonstrates the ability to interact effectively across all levels of our internal or client teams. Elevated attention to detail with an ability to manage and prioritize a large number of deliverables at one time. Possesses a flexible approach to change; works effectively in a variety of situations; constantly seeks improvements. #J-18808-Ljbffr