Technical Account Manager
hace 2 días
Overview Technical Account Manager at TaskUs. TaskUs is a provider of outsourced digital services and next-generation customer experience for fast-growing technology companies. About TaskUs: TaskUs serves clients across sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has a People First culture with approximately 45K employees in 23 locations across 12 countries. Responsibilities Primary technology point of contact for assigned programs, facilitating business needs back to the Technology organization. Partner with internal and external stakeholders on business needs and executions; act as a conduit between customers and product/service developers, providing feedback on service effectiveness. Identify client needs and inform them of updates or upgrades beneficial to their business. Communicate new or growth strategies to the Technology team in a timely manner. Maintain compliance of program technology contractual commitments throughout the lifecycle of the program. Support customers during sales and discovery phases by providing technical insight while customers are selecting services. Provide technical training and assess issues; offer technical support with limited travel to the client's business. Prepare ad-hoc technical reports about the status of internal systems or products and how effectively they are performing. Collaborate with stakeholders to ensure the above activities align with program objectives. Qualifications 3+ years of experience in technical account, project, or product management. Strong analytical skills and attention to detail in assessing technical issues and identifying root causes; excellent communication, facilitation, and interpersonal skills. 2-4 years of experience in the BPO/Call center industry and with cloud-based technologies. Strong English proficiency (B2+). Strong knowledge of Microsoft Office applications including Project, Word, Excel, Visio, and PowerPoint; basic knowledge of Google Workspace (Sheets, Slides, Docs). Availability to travel up to 25% for business and client-related engagements. Education Degree in business management, computer science, or equivalent work experience is required. Work Location / Travel Remote, Colombia; Travel as needed for client engagements. Equal Opportunity DEI: TaskUs believes that innovation and high performance come from people from all walks of life. TaskUs is committed to equal access to opportunities and will provide reasonable accommodations in the hiring process upon request. If you need accommodations, please let us know. How to Apply We invite you to explore all TaskUs career opportunities and apply through the provided URL: #J-18808-Ljbffr
-
Remote Technical Account Manager, Colombia
hace 9 horas
WorkFromHome, Colombia FullStack A tiempo completoA leading software consultancy is seeking a Technical Account Manager to manage key client accounts while driving growth and ensuring successful project delivery. The role includes building relationships with technical and non-technical stakeholders, planning account strategies, and leading delivery oversight. The ideal candidate will have at least 7 years...
-
Technical Account Manager
hace 4 días
WorkFromHome, Colombia Sutherland A tiempo completoSutherland Bogota, D.C., Capital District, Colombia Technical Account Manager Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading...
-
Technical Account Manager
hace 2 días
WorkFromHome, Colombia Workana A tiempo completoOverview Workana is the largest remote work platform for talents in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters...
-
WorkFromHome, Colombia Medium A tiempo completoA rapidly growing startup is seeking a Technical Account Manager to serve as the primary technical point of contact for merchants. Responsibilities include monitoring technical health, managing incidents, and supporting technical change requests. The ideal candidate will have over 3 years of experience in Technical Account Management or a related field, with...
-
Remote Technical Account Manager — Partner
hace 9 horas
WorkFromHome, Colombia Hopper A tiempo completoA global travel platform in Colombia is seeking a Technical Account Manager to serve as a primary technical liaison for strategic partners. The role focuses on ensuring clear communication and effective problem resolution while enhancing partner satisfaction. Candidates should possess strong organizational skills and a technical background with experience in...
-
Technical Account Manager
hace 1 semana
WorkFromHome, Colombia Sutherland A tiempo completoCompany Description Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200...
-
Technical Account Manager
hace 9 horas
WorkFromHome, Colombia DEUNA A tiempo completoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI‑powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest‑growing Commerce OS in Latin America—ATHIA combines payment intelligence,...
-
Remote Technical Account Manager
hace 4 días
WorkFromHome, Colombia FullStack A tiempo completoA leading software consultancy is seeking a Technical Account Manager in Cartagena de Indias, Colombia. The successful candidate will manage key accounts, drive growth, and ensure successful project delivery. Responsibilities include building relationships with stakeholders and implementing account strategies. Candidates should have over 7 years in account...
-
Remote Technical Account Manager – Enterprise Growth
hace 9 horas
WorkFromHome, Colombia FullStack A tiempo completoA leading software consultancy in Colombia seeks an experienced Technical Account Manager to grow key accounts. You'll manage enterprise and mid-market client relationships, ensuring success across technical implementations in AI and digital solutions. The ideal candidate has over 7 years in technical account management and a strong background in client...
-
Technical Account Manager
hace 2 semanas
WorkFromHome, Colombia FullStack A tiempo completoTechnical Account Manager - Remote - Colombia Join us to apply for the Technical Account Manager - Remote - Colombia role at FullStack About FullStack FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first...
