Call Center Agent
hace 2 días
About Valatam We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the period, proof that great work starts with great people. About the Role We’re looking for a Call Center Agent to deliver exceptional bilingual support from Latin America. This is a 100% remote, full‑time position for a rotating night shift from 11 pm to 7 am , for candidates in Venezuela, Colombia, Peru, Ecuador, Argentina, Nicaragua, Guatemala, and El Salvador. Key Responsibilities Answer inbound calls and respond promptly to customer inquiries in English and Spanish. Follow up on cancellations and attempt to reschedule services. Provide accurate information about products and processes. Handle inquiries and concerns to ensure customer satisfaction. Contact existing customers to provide updates and build relationships. Other similar or related tasks. Qualifications & Requirements Fluent English (C1/C2) and Spanish. 1 – 5 years of experience in call center or customer service roles (remote preferred). Proficiency with Google Workspace and Microsoft Office. Excellent communication and problem‑solving skills. Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection. Bachelor’s or Associate’s degree preferred. Our Core Values at Work We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you. What We Offer Hourly rate equivalent to USD $696 – $870/month (experience-based) Annual pay increments Discretionary client bonuses (80 % of clients award year‑end bonuses) 7 U.S. federal holidays + 4 paid PTO days Monthly medical insurance stipend (after induction) Birthday / Anniversary bonuses + Gym / Wellness allowance Unlimited online fitness classes + company events & Christmas celebrations IMPORTANT We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities. If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role. #J-18808-Ljbffr
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Remote Bilingual Call Center Agent
hace 2 días
WorkFromHome, Colombia Valatam A tiempo completoA leading bilingual support provider is seeking a Call Center Agent to deliver exceptional customer service remotely from Latin America. The role requires fluency in English and Spanish, with 1-5 years of call center experience preferred. Responsibilities include answering calls, providing product information, and ensuring customer satisfaction. The position...
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Agente Comercial Call Center
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WorkFromHome, Colombia Aprende A tiempo completoConvierte cada llamada en una oportunidad de éxito comercial ¡Únete a nuestro equipo comercial! Somos Aprende Institute, un startup líder en educación online que transforma vidas a través de educación de alto impacto en Estados Unidos y América Latina. Buscamos tu talento para desarrollarte como: Agente de Ventas Call Center ¿Cuál será tu misión...
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Call Center Agent
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WorkFromHome, Colombia 24hours Group A tiempo completoThe Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.2. Identify the needs of client and find solution to it.3. Answering inbound calls, converting them to leads, and later to towing...
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Bilingual Night-Shift Call Center Agent — Remote
hace 2 días
WorkFromHome, Colombia Valatam A tiempo completoA company connecting bilingual professionals is seeking a Call Center Agent for a 100% remote, full-time night shift position. Responsibilities include answering calls, providing customer support in English and Spanish, and ensuring customer satisfaction. The ideal candidate has 1-5 years of experience in call center roles, a stable internet connection, and...
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WorkFromHome, Colombia Aprende A tiempo completo¿Te apasiona vender, conectar con personas y lograr metas ambiciosas? Somos una de las Top 100 startups EdTech en Latinoamérica y EE.UU., reconocida por HolonIQ donde impactamos la vida de miles de hispanohablantes con educación que transforma sueños. ¡Sé parte del equipo comercial que transforma vidas! Buscamos talentos con pasión por las ventas y la...
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Call Center Agent
hace 2 días
WorkFromHome, Colombia Valatam A tiempo completoCall Center Agent — Night Shift (Remote) Location: Valatam, Bogotá, D.C., Capital District, Colombia (remote) About Valatam We're Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we're thrilled to be certified as a Great Place to Work for the period , proof that great work starts...
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Remote Bilingual Call Center Agent
hace 2 días
WorkFromHome, Colombia Valatam A tiempo completoA leading remote support company is looking for a Call Center Agent to provide exceptional bilingual customer service. This 100% remote role requires fluency in English and Spanish, along with experience in customer support. Responsibilities include handling inbound calls, providing accurate information, and ensuring customer satisfaction. Candidates should...
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Remote Bilingual Call Center Agent
hace 2 días
WorkFromHome, Colombia Valatam A tiempo completoA global bilingual support firm is searching for a remote Call Center Agent to provide exceptional bilingual support from Latin America. This role involves answering customer inquiries in English and Spanish and requires 1-5 years of customer service experience. Ideal candidates should have a quiet home office, a stable internet connection, and proficiency...
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ventas call center SOLO con experiencia
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WorkFromHome, Colombia Ricalba asociados y compañía SAS A tiempo completoEstamos en la búsqueda de agentes de ventas apasionados y con experiencia en Call Center para unirse a nuestro equipo remoto. Si tienes habilidades en ventas y experiencia comprobada atendiendo clientes españoles, ¡queremos conocerte! Responsabilidades Realizar llamadas de ventas a clientes potenciales en España. Ofrecer productos y servicios de manera...
