Senior IT Help Desk Lead
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AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a remote-first organization. This role handles onboarding and offboarding, deploys security tools like SentinelOne, and builds self-service resources to cut requests.
Strong Google Workspace, Jira Service Desk, and English communication skills are essential. This role requires 4+ years in IT support, experience with device management platforms (Rippling preferred), and hands-on