Director of Operations
hace 2 semanas
Note: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1). The Director of Operations will be required to work On-Site in Cartagena City. JOB SUMMARY The Director of Operations is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the partnership that takes place between our organization and the external client by setting the right tone for every interaction and resolution provided as well as guaranteeing a smooth operation. RESPONSIBILITIES Maintain effective communication with staff and clients, ensuring alignment in operational processes, conflict resolution, and relationship strengthening through meetings, emails, and calls. Coordinate and analyze workload with QA and WFA, oversee productivity reports, manage operational requests, and allocate personnel according to client requirements. Support supervisors and team leads, ensure staff training in internal procedures, and organize monthly meetings with formal follow-ups. Accurately manage payroll, ensure regulatory compliance, process leave requests, report additional charges, and maintain transparency in billing. EDUCATION AND EXPERIENCE 5+ years of experience in leadership roles in the BPO industry. Advanced English proficiency. Microsoft Office (Teams, Outlook), LSG Portal, 3CX. BENEFITS High competitive salary. Schedule from Monday to Friday (Weekends Off). Growth opportunities. Great environment. #J-18808-Ljbffr
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Director of Operations
hace 2 semanas
Cartagena de Indias, Colombia Lean Solutions Group A tiempo completoNote: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1). The Director of Operations will be required to work On-Site in Cartagena City. JOB SUMMARY The Director of Operations is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the...
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Director of Operations
hace 2 semanas
Cartagena de Indias, Bolívar, Colombia Lean Solutions Group A tiempo completo US$40.000 - US$60.000 al añoNote:Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1).The Director of Operations will be required to work On-Site in Cartagena City.JOB SUMMARY:The Director of Operations is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the...
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On-Site Operations Director
hace 2 semanas
Cartagena de Indias, Colombia Lean Solutions Group A tiempo completoA prominent BPO firm in Cartagena is seeking a Director of Operations to manage day-to-day operations and client relationships. The role demands strong leadership skills and at least 5 years of experience in the BPO industry. The ideal candidate should have advanced English proficiency and expertise in Microsoft Office. This position offers a competitive...
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On-Site Operations Director
hace 2 semanas
Cartagena de Indias, Colombia Lean Solutions Group A tiempo completoA prominent BPO firm in Cartagena is seeking a Director of Operations to manage day-to-day operations and client relationships. The role demands strong leadership skills and at least 5 years of experience in the BPO industry. The ideal candidate should have advanced English proficiency and expertise in Microsoft Office. This position offers a competitive...
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Head of Operations
hace 3 días
Cartagena, Colombia ScaleUp A tiempo completoHi there! We are Scale Up and our client is looking for a **Head of Operations!** About the Company Our client is an innovative operator of unattended retail stores in the United States. Based in Dallas, Texas, the company has a presence across many geographies and is rapidly expanding. The company was co-founded by: - A multi-time entrepreneur with...
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Director de Operaciones Dispensación
hace 1 semana
Cartagena de Indias, Colombia Disfarma® GC S.A.S. A tiempo completoCabanillas del Campo, Castile-La Mancha, Spain Be an early applicant 9 hours ago Director de Operaciones - Planta Agroindustrial Jefe de Operaciones Logísticas (Illescas). Gestor/a de operaciones logísticas nacional - temporal Gestor/a de operaciones logísticas nacional - temporal Vega del Codorno, Castile-La Mancha, Spain Be an early applicant 8...
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Director of Concierge and Logistics
hace 2 días
Cartagena de Indias, Colombia T-mapp Jobs A tiempo completoAcerca del puesto Director of Concierge and Logistics Reconocida compañía especializada en experiencias de viaje personalizadas y servicios de concierge de alta calidad, está en búsqueda de su Directorof Concierge and Logistics en Cartagena, que tendrá como principal responsabilidad liderar el equipo de concierge y logística ygarantizar una atención...
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Director Financiero
hace 3 semanas
Cartagena de Indias, Colombia Global Cruises LLC A tiempo completoEstamos en la búsqueda de nuestro nuevo Director Financiero Global ! Job Title: Director Financiero Reports to: CEO / CSO Location: Corporate Office (Cartagena) Supervises: Finance, Accounting, Treasury, Financial Planning, Legal Financial Compliance and Administrative Management. I. Purpose of the Position The FD will be responsible for leading the...
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Director, Digital transformation
hace 4 días
Cartagena de Indias, Colombia Western Union A tiempo completoOverview This is a critical leadership role responsible for driving growth across Western Union's Digital business, contributing directly to the Digital P&L of a strategic Region. The role will own and execute the digital strategy of the entire Region, driving revenue growth, customer acquisition, product adoption, and technology utilization across markets,...
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Director, Digital transformation
hace 4 días
Cartagena de Indias, Colombia Western Union A tiempo completoOverview This is a critical leadership role responsible for driving growth across Western Union's Digital business, contributing directly to the Digital P&L of a strategic Region. The role will own and execute the digital strategy of the entire Region, driving revenue growth, customer acquisition, product adoption, and technology utilization across markets,...